Manager/Senior Assistant Manager, Zone Operations, RHSO(5015)

at  NATIONAL UNIVERSITY HEALTH SYSTEM PTE LTD

• Lead in regional community operations to support the residents in leading a healthy lifestyle including the following community operations:
• Transition care programme
• Community Health Posts
• Support in operations planning in the following assigned areas:
• Data analysis and monitor workload
• Manpower planning and management
• Collaborate and engage community partners to co-ordinate community operations
• Drive continuous improvement to enhance care and residents experience including:
• Pilot new programmes and processes
• Evaluate the use of technology to ease workflow improvement
• Evaluate success of pilot programs for future action
• Manage service related feedback and ensure residents’ concerns are addressed
• Evaluate feedback and identify potential service gaps for improvements

• Lead in regional community operations team in assigned areas:

• Ensure department is appropriately resources to carry out its mission - people, funding, skill & technology

• Develop team members to enhance their skills & harness their potential

• Integrate team with the other RHSO departments and divisions
• Any other duties

Please refer the Job description for details