Manager, Software Engineering

at  Availity LLC

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.
At Availity, we’re not just another Healthcare Technology company; we’re pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we’re a global team united by a powerful mission.
We’re on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we’re the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding.
Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We’re transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation’s premier healthcare ecosystem.
The Manager, Software Engineering manages the analysis, design, programming, debugging, modification, and delivery of software for commercial and end user applications. The Manager builds relationships and provides services to meet the needs of clients and takes responsibility for improving processes that are negatively affecting customer satisfaction. The Manager analyzes trends in technology and assesses the impact they have on the business providing solutions to address technology and business issues.
This position has corporate functional leadership obligations and is responsible for supervising hiring, career development, and day-to-day team and project management. The Manager will also be required to carry out other duties, projects, or activities as specified by their management.
This Manager will be managing two teams dedicated to Payment Accuracy and Editing with approximately 8 direct reports.
Sponsorship, in any form, is not available for this position.
Location: Remote US – ability to accommodate Eastern/Central Time Zones

What impact will you have in this position?

• Availity allows you to be part of something bigger than yourself as we drive down administrative costs and improve healthcare functions across the board.
• The associate in this position will directly impact our customers, and in turn patients, by delivering solutions focused on healthcare offerings targeting authorization & referrals, eligibility & benefits, and patient cost estimations.

Why work on this team?

• The projects these teams will tackle have high visibility and will greatly impact how Availity platforms function
• These are high-functioning teams who are heavily relied upon for their areas of expertise

What will you be doing?

• Managing two teams dedicated to Payment Accuracy and Editing Services
• Facilitating Scrum Master responsibilities by leading daily stand ups for each team
• Managing 2 teams with different tech stacks – Java and .NET
• Responsible for the corporate functional relationships of all team members that report to you
• You will be working with both internal and external teams to deliver solutions based on the proposed roadmap
• Leading overall delivery responsibilities and proactively working to reduce roadblocks the teams may encounter
• Following and promoting Agile practices across multiple teams
• Ensuring that the teams participate in daily stand ups, conduct retrospectives, code reviews, etc.
• Defining and tracking team metrics
• Managing and monitoring the percentage of each team’s time dedicated to new development, maintenance, etc.
• Monitoring efforts to eliminate duplicate design and promote solutions that reduce or eliminate technical debt
• Analyzing trends in technology and assessing the impact of how the emerging technologies may impact product delivery
• Coaching software engineers with their current responsibilities, as well as, career aspirations

What are the qualifications, skills, & experience of an ideal candidate?

• Bachelor’s degree in Computer Science or a related field of study or the equivalent in documented work experience
• 8+ years of relevant technical and business experience in IT systems development management in a technology and/or health care environment
• 2+ years of experience managing teams and products in an Agile environment
• Background in software development
• Prior experience in a Scrum Master or Project manager function
• Ability to establish and maintain effective working relationships with internal and external clients/vendors
• Proven understanding of the software development life cycle
• Proven understanding of web development methodologies, application design, navigation, and information architecture
• Proven understanding of data modeling, relational databases, data structures and design
• Ability to launch and deliver multiple, concurrent IT projects on time and within budget
• Excellent written and verbal communication skills
• Experience leading team in an AWS environment is a plus
• Project forecasting experience is a plus
• Extensive knowledge of the health care industry is a plus
• Hands on development experience is a plus

Why work at Availity?

• Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”!
• Culture is important to us and there are many ways for you to make your mark here!
• We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “Availadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in.
• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!
• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
• Interested in furthering your education? We offer education reimbursement!
• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.

Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.
What are the next steps in the process?

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

• Recruiter resume review
• Manager resume review
• Recruiter video interview
• Manager video interview
• Peer panel video interview

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.
Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at
http://www.dhs.gov/e-verify.

• Managing two teams dedicated to Payment Accuracy and Editing Services
• Facilitating Scrum Master responsibilities by leading daily stand ups for each team
• Managing 2 teams with different tech stacks – Java and .NET
• Responsible for the corporate functional relationships of all team members that report to you
• You will be working with both internal and external teams to deliver solutions based on the proposed roadmap
• Leading overall delivery responsibilities and proactively working to reduce roadblocks the teams may encounter
• Following and promoting Agile practices across multiple teams
• Ensuring that the teams participate in daily stand ups, conduct retrospectives, code reviews, etc.
• Defining and tracking team metrics
• Managing and monitoring the percentage of each team’s time dedicated to new development, maintenance, etc.
• Monitoring efforts to eliminate duplicate design and promote solutions that reduce or eliminate technical debt
• Analyzing trends in technology and assessing the impact of how the emerging technologies may impact product delivery
• Coaching software engineers with their current responsibilities, as well as, career aspiration