Manager, Solutions Engineering - GSS_EMEA

at  Splunk

Splunk is here to build a safer and more resilient digital world. The world’s leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it’s our people that make Splunk stand out as an amazing career destination and why we’ve won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your “million data points”. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.
Role: Solutions Engineering Manager (GSS Specialists EMEA) - Location Prague, EMEA
Splunk is looking for a highly motivated, tech-savvy and results-oriented manager to join the EMEA Global Shared Services (GSS) Solutions Engineering organisation. In this role you will lead a team of specialised Solutions Engineers who support our GSS team members and our Field sellers, engaging with them to help them with their more complex opportunities and as a point of technical escalation for the team.
You will work closely with other GSS and EMEA Specialist Solutions Engineering leaders and the EMEA specialist teams, knowledge sharing and aligning on best practices.
You will lead the skills planning and development roadmap for GSS EMEA, working with the GSS management team to proactively plan for the capacity of skills and capabilities required to support the business.
You will leverage your experience of Solutions Engineering and Splunk technologies to develop and evolve the strategy of the Specialist team, and to provide on-going support and coaching to your team members.
You will be a strong collaborator and relationship builder.
Responsibilities
Align efforts with organisational goals and sales objectives by setting benchmarks and measuring team performance
Build a new hire culture of continuous development and efficiency while instilling our Splunk values of Passionate, Innovative, Open, Disruptive and Fun.
Conduct talent calibration sessions and oversee team development plans
Stay active in communication channels, complete required training
Strong leadership of diverse and inclusive teams
Use metrics to demonstrate and communicate; Partner with the supporting teams to build and share reports/metrics/dashboards that are meaningful to stakeholders and measure performance, volumes & quality
Understand hiring processes, maintain candidate pipelines, and manage administrative tasks. Ensure policy compliance and oversee time-off requests and coverage
Support effective inclusive recruiting, training, coaching, team-building, and succession planning to build engaged and diverse teams passionate about a growth mindset
Commit to continuous development, meet GSS SE Manager MBOs, stay updated on Splunk’s products, and collaborate on quarterly objectives
Requirements
3-5 years professional experience in an Inside Sales Engineering or Virtual Solutions Engineering organisation
1-3 years of first line leadership experience leading an Inside SE or Virtual SE organisation
Experience working in the software industry, specifically with Solutions Engineers selling SaaS products, specifically with Splunk solutions
Technically curious and able to articulate the value that technology brings to solving customer problems
Proven communication skills – written and oral. Ability to communicate complex ideas cross functionally across leadership and individual contributor levels both internally and externally
Ability to lead diverse groups of people and able to challenge and develop the team to exceed their goals both personally and professionally. A strong collaborator and relationship builder
Strong ability to inspire others, support an inclusive culture and role model for Splunk’s values
Desire to learn, grow and be a part of our expanding and dynamic Team
Experience of leading complex projects including program design, stakeholder management and change management.
Splunk is an Equal Opportunity Employer: At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements

Please refer the Job description for details