Manager, Specialty Compliance and Ethics – Consumer Privacy & Digital Marketing

at  Walmart Canada

RÉSUMÉ DES FONCTIONS…

Ce que vous ferez…
Your role will be pivotal in ensuring compliance with data privacy regulations (e.g., CASL, PIPEDA, Law 25) and industry best practices for centralized consent management, cookie and online tracking technology oversight and ethical use of customer data.
1) Provide leadership and set vision and strategy for compliance with cookie and consent-related legal requirements. Oversee the centralized consent management tool, document and update relevant business rules and procedures; verify accuracy and adequacy of consent records on a periodic basis; liaise with the solution owner/vendor re solution improvements and updates; conduct periodic cookie and other online tracking technology audits.
2) Act as a subject matter expert to internal and external stakeholders to identify, analyze and assess digital privacy issues and implement solutions. Work cross-functionally with internal business stakeholders and international counterparts, ensuring both existing and new services, products or processes comply with current and emerging privacy and AI-related obligations.
3) Lead, support, and participate in departmental onboarding of best practices regarding consent management, sensitive product review and interest based advertising; support development of and updates to the relevant training and awareness content.
4) Review front-end marketing materials to ensure they are legally compliant with relevant laws and regulations and marketing principles. Drive training and awareness initiatives to enhance business understanding of the new requirements.
5) Implement or assist with the implementation of data subject rights and consent management systems, programs, services, or initiatives; respond to privacy related complaints and incidents; customize templated workflows to meet business and regulatory requirements.
6) Identify, assess and implement opportunities to enhance the effectiveness of the CASL and Consent Management program and processes.
7) Assist in the evaluation of AI algorithms for fairness, transparency and accountability. Work with internal stakeholders to mitigate bias and ensure ethical AI practices.
8) Mitigate existing enterprise wide and business unit specific privacy risks; assist in identifying new privacy risks and develop/implement mitigation strategy and plan.

QUALIFICATIONS:

• We’re looking for someone who is curious, never stops learning, is unintimidated by challenges, knows how to work efficiently and with minimum supervision, finds great inspiration in our work, is positive and upbeat and possesses the following skills and experience:
• Strong, demonstrated knowledge of digital advertising platforms and analytical tools
• Deep understanding and experience working with social media platforms
• Sound knowledge/experience in CASL and privacy compliance; familiarity with Responsible AI principles and international laws and privacy trends
• Excellent communication skills; proficiency in market research, KPI analysis and reporting insights to business stakeholders
• Ability to prioritize and manage multiple projects with exceptional attention to detail
• Good to have:
• IAPP Certification
• Experience with risk management, compliance and project management frameworks and methodologies
• Retail experience
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Please refer the Job description for details