Manager /SR manager – Business Analyst - Bilingual (English & French)

at  VFS Services USA

VFS Global, the world’s largest outsourcing and technology services specialist for governments and diplomatic missions worldwide, We are Hiring an Manager / Sr Manager- Business Analyst to manage all Analysis related support at all VAC’s in globe (Based in Ottawa) with overall responsibility of the unit’s efficiency & productivity whilst ensuring compliance to all processes.

Areas Of Responsibility And Brief Description

• Collating & Analysing management information
• Quality Checking and Assurance of Management Information
• Timely and Accurate Client Reporting
• Data Modelling and Forecasting- use data modelling practices to analyse your findings and create suggestions for strategic and operational improvements and changes
• Work with external and internal stakeholders to understand and investigate into the service, function or product provided
• Consider opportunities and potential risks attached to suggestions you make
• Produce written documentation to support your work, report on your findings and to present to stakeholder and senior managers as necessary
• Maintaining monthly data trackers. Using internal and client data to analyse and forecast
• Possible future impacts on business, modelling possible outcomes due to changes in process/contract
• Collating & Analysing management information
• Quality Checking and Assurance of Management Information
• Supporting other AMT project work as necessary
• Shall adhere to environment health and safety policy/objectives and guidelines of the organization

REQUIREMENTS

This is a full time with Health benefits. Not a remote role. Occasional travel to other Cities (Toronto, Montreal, Vancouver and Edmonton)

EXPERIENCE

• Must have Education background in IT and Minimum 6-8 years of experience as Business Analyst/Data Analysis with proven expertise in Excel (Pivot tables) and ideally Power BI (DAX)
• Excellent data handling, cleansing and compilation techniques and track record of handling large data sets, with the ability to simplify analytical concepts to communicated with a non-technical audience
• Strong communication and interpersonal skills combined with the energy and enthusiasm to complete jobs accurately and meet challenging deadlines.
• Ability to work with cross functional, regional and culturally diverse teams
• Support in ongoing projects, liaising with internal and external stakeholders, identifying risks and issues, reporting progress to core management team
• Monitoring, recording and analysing commercial impact of any new changes, error in reporting

EDUCATION:

Minimum: Graduate in any discipline / Bachelor’s/Master’s degree in Computer Science, Engineering or relevant field

KNOWLEDGE & KEY SKILLS:

• Fluency in both written and spoken English and French
• Proficiency with Microsoft Office Suite particularly Excel, word and PowerPoint,
• Data analysis and data modelling
• Project support and management
• Power BI
• SQL, RDBMS, data warehousing, SharePoint desirable
• Experience in analysis, basic statistical analysis, Adaptability and presence of mind to handle data
• Ability to Innovate and enhance procedures and methods to increase productivity & cost effectiveness

Please refer the Job description for details