Manager (SR) Trucking Operations

at  Cargolux

ESSENTIAL REQUIREMENTS FOR THE POSITION:

• College degree or relevant professional qualification
• Financial awareness
• Flexibility to respond to a range of different work situations
• Experience in planning and managing of staff, duties and tasks
• Customer and result oriented, willingness to change, self-motivated, loyal to colleagues and management, leadership skills (assertiveness, instruct staff to do tasks, decision making), team player
• Ability to establish and maintain good customer relations
• Ability to work under pressure and under own initiative
• Positive attitude and excellent communication skills
• Innovative, creative and open to change
• Passionate for achieving targets and objectives
• DGR / ADR awareness

• Manage the Trucking Operations staff and department.
• Optimize operational and organizational processes
• Manage defined projects and assist with their implementation
• Ensurethe daily coordination with handling agents, trucking companies and outstations is executed
• Provide customer support by ensuring quick and efficiently reaction to all internal and external transportation operations related customer requests
• Ensure sustainable service quality
• Ensure stable operations such as TSS, TMS, etc.
• Control the task executions, the adherence to procedures and instructions on daily planning and monitoring and perform regular performance analysis
• Negotiate and agree ad-hoc truck pricing of transportation, update systems and files asper procedures
• Ensure adherence to principle guidelines of Hub operation and to CV performance targets
• Ensure and improve continuously the application of business, communication and decision rules inside CV organization
• Ensure compliance in regard to Safety with the provisions of eCARE manual, the Security program and other corporate policies