Manager, Strategic Partners

at  Telus Health

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
TELUS Health supports the total health and well-being of over 35 million lives worldwide with our clinical expertise, global presence and digital well-being platform offered through our Integrated Health Solutions. We empower healthier, happier, and more productive employees by combining our award-winning Employee Assistance Program with proactive wellness solutions in a digital ecosystem that helps them prevent and manage issues and concerns about family, health, life, money, and work.
The successful candidate will build, lead and develop a high performance team of Strategic Partners composed of 8+, who will build a strategy to cultivate existing and create new relationships within the consultant community year over year, across the country. This role will work closely with leaders and teams across Account Management, Marketing, Communications, Operations, Finance and others plan and execute on sales campaigns ultimately driving quantity, velocity and win rate.
Our Team and What We’ll Accomplish Together
TELUS Health supports the total health and well-being of over 35 million lives worldwide with our clinical expertise, global presence and digital well-being platform offered through our Integrated Health Solutions. We empower healthier, happier, and more productive employees by combining our award-winning Employee Assistance Program with proactive wellness solutions in a digital ecosystem that helps them prevent and manage issues and concerns about family, health, life, money, and work.
The successful candidate will build, lead and develop a high performance team of Strategic Partners composed of 8+, who will build a strategy to cultivate existing and create new relationships within the consultant community year over year, across the country. This role will work closely with leaders and teams across Account Management, Marketing, Communications, Operations, Finance and others plan and execute on sales campaigns ultimately driving quantity, velocity and win rate.

What you’ll do

• Leverage TELUS Health experience to generate lead flow and pipeline focusing on Wellness, Wellbeing, EAP, and other products. Build credibility and maintain trust by informing partners of new solutions and marketplace trends as a subject matter expert in total wellbeing—physical, mental, and financial.
• Prepare a personal portfolio plan and build a national/regional strategy for assigned consultant houses, following TELUS Health governance framework and executive reporting.
• Project and forecast new business pipelines through Salesforce; track metrics and present progress to management.
• Collaborate with sales and strategic partnerships to drive product intensity
• Leverage all TELUS Health product lines and broader partner solutions (TBS, TAC, TI) to create a holistic growth plan. Act as a prospector to maintain a strong pipeline for each CFBU and support broker producers with proposals and presentations.
• Develop and maintain long-term strategic relationships with Third Party Evaluators, Consultants, and Brokers, providing proactive service and consultative support.
• Leverage consultant relationships to communicate market trends to Product teams and maintain market understanding by monitoring competition and industry dynamics.
• Maintain a network with existing customers, prospects, and consultants; participate in industry events and professional associations.
• Participate in regional and cross-CFBU strategy, growth, and leadership initiatives.
• Collaborate with CFBU resources (Sales/Development, Customer Success Managers, Marketing) to establish lead generation plans.
• Meet with the team to review performance, progress, and targets.
• Participate in developing a scalable growth/sales process and lead team members to work as a positive unit, sharing best practices.

What you bring

• Post-secondary education in Business Administration, Sales, Marketing, or industry-related field
• 8-10+ years related work experience Sales, Business Development, Partnerships, or Consultant Relations
• 5+ years’ experience leading high performance sales teams
• Work experience in wellness, wellbeing, employee benefits, brokerage/consultancy, or related industry fields is a requirement
• Market knowledge and extensive current relationships with the consulting community (Consultants, Brokers, and Third-Party Evaluators—TPEs)
• Goal oriented, and results driven
• Deep knowledge of market along with developed relationships
• Proven experience presenting to C-suite customer stakeholders, and internal C-suite
• You have a deep passion for customers, people, sales process and success
• Demonstrated leadership skills with extensive experience in building and developing high performance teams within large complex organizations.
• Provide strong leadership and coaching to team members, facilitate career development, and nurture a high performance team
• Lead strategies, projects or programs to success, invoking deep understanding of industry specific solutions to create unique business value.
• Collaborative and effective communicator across teams
• Own and manage relationships with strategic external partners
• Detailed understanding of the sales process and a proven track record of achieving sustainable, predictable and profitable business results
• Ability to create the environment for success and promote behaviors to deliver superior performance against targets
• Strong use of sales tools and selling methodology to support a differentiated sales experience for customers
• Forge strong relations with the national sales organization and other business units

A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.
The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process

• Leverage TELUS Health experience to generate lead flow and pipeline focusing on Wellness, Wellbeing, EAP, and other products. Build credibility and maintain trust by informing partners of new solutions and marketplace trends as a subject matter expert in total wellbeing—physical, mental, and financial.
• Prepare a personal portfolio plan and build a national/regional strategy for assigned consultant houses, following TELUS Health governance framework and executive reporting.
• Project and forecast new business pipelines through Salesforce; track metrics and present progress to management.
• Collaborate with sales and strategic partnerships to drive product intensity
• Leverage all TELUS Health product lines and broader partner solutions (TBS, TAC, TI) to create a holistic growth plan. Act as a prospector to maintain a strong pipeline for each CFBU and support broker producers with proposals and presentations.
• Develop and maintain long-term strategic relationships with Third Party Evaluators, Consultants, and Brokers, providing proactive service and consultative support.
• Leverage consultant relationships to communicate market trends to Product teams and maintain market understanding by monitoring competition and industry dynamics.
• Maintain a network with existing customers, prospects, and consultants; participate in industry events and professional associations.
• Participate in regional and cross-CFBU strategy, growth, and leadership initiatives.
• Collaborate with CFBU resources (Sales/Development, Customer Success Managers, Marketing) to establish lead generation plans.
• Meet with the team to review performance, progress, and targets.
• Participate in developing a scalable growth/sales process and lead team members to work as a positive unit, sharing best practices