Manager, Strategy

at  Pacific Blue Cross

ABOUT PACIFIC BLUE CROSS

Pacific Blue Cross (PBC) has been British Columbia’s leading benefits provider for over 80 years. We are an independent, not-for-profit society with strong roots in BC’s health care system. We provide health, dental, life, disability, and travel coverage to 1 in 3 British Columbians through employee group plans and individual plans.
We are fueled by a commitment to keep health care sustainable for all British Columbians. Through our PBC Health Foundation, we fund projects that improve health outcomes directly related to mental health and wellbeing as well as the prevention and/or management of chronic disease. We are interested in finding people who want to make a difference and who are looking to grow their career with us.

KEY WAYS THIS POSITION MAKES AN IMPACT

The Manager, Strategy leads the implementation of strategic frameworks to be cascaded throughout the organization.

This role leads strategy execution by:

• supporting project management of key strategic initiatives including the development, preparation, and evaluation of annual plans, business cases, and strategic models
• continuously looking for opportunities to maximize resource utilizations, cost effectiveness, and operations efficiency through innovation in business process improvements, automation, digitization

As the Manager, Strategy, this role transforms customer needs, market dynamics, and technological advancements into insights which form the nucleus of decision-making frameworks and guides the organization towards strategic solutions.
In this role you would support the organization in maintaining a competitive advantage by researching economic influences, customer trends, and other factors to determine future organizational priorities and enhance the effectiveness of services/products and by developing recommendations for senior leaders.
The manager compiles, creates, and delivers reports, briefings, presentations, recommendations, and other information to stakeholders.
This role provides tactical leadership support throughout the project management cycle.
You would research, recommend, and implement business solutions, implement process improvements, and improve effectiveness and efficiency of departmental operations.
This role helps develop the departmental tactical plan in alignment with company strategy and objectives, help manage the departmental budget, monitor financial results, and ensure utilization of resources to meet the business objectives.
The Manager, Strategy leads the team by coaching, mentoring, and determining the appropriate staffing levels.

Key Experiences You Bring To This Role

• 5-8 years of related experience including: working with Agile delivery teams and Design Thinking practices and principles
• 3+ years of experience in a leadership position
• Bachelor’s degree (or equivalent) with a major in Business Administration, Information Technology, or an equivalent discipline including or supplemented by courses in leadership/supervision
• Excellent knowledge of organizational strategy and customer experience practices and principles
• Demonstrated proficiency in MS Office software, including Outlook, Word, Excel, and PowerPoint as well as digital collaboration tools
• Demonstrated budget and workforce planning
• Excellent leadership, relationship building, interpersonal, and coaching skills with the ability to collaborate with diverse stakeholders to leverage their strengths and expertise
• Excellent analytical, problem-solving, and decision-making skills with the ability to turn data into insights
• Excellent listening and communication skills (i.e., verbal, written, and presentation) with the ability to tell stories and customize messages to the audience
• Excellent change and project management skills

It’s preferred and considered an asset if you have:

• Experience in the insurance or healthcare industry
• Experience working at or with Digital Agencies
• Experience leading a department or team in a unionized environment

If you’re excited about taking on this opportunity, we invite you to apply today and start the conversation with us about this position.
Please apply via our website this week at http://www.pbchbs.com/company/careers/
While we thank all applicants for their interest, only short-listed candidates will be contacted.

This role leads strategy execution by:

• supporting project management of key strategic initiatives including the development, preparation, and evaluation of annual plans, business cases, and strategic models
• continuously looking for opportunities to maximize resource utilizations, cost effectiveness, and operations efficiency through innovation in business process improvements, automation, digitizatio

Key Experiences You Bring To This Role

• 5-8 years of related experience including: working with Agile delivery teams and Design Thinking practices and principles
• 3+ years of experience in a leadership position
• Bachelor’s degree (or equivalent) with a major in Business Administration, Information Technology, or an equivalent discipline including or supplemented by courses in leadership/supervision
• Excellent knowledge of organizational strategy and customer experience practices and principles
• Demonstrated proficiency in MS Office software, including Outlook, Word, Excel, and PowerPoint as well as digital collaboration tools
• Demonstrated budget and workforce planning
• Excellent leadership, relationship building, interpersonal, and coaching skills with the ability to collaborate with diverse stakeholders to leverage their strengths and expertise
• Excellent analytical, problem-solving, and decision-making skills with the ability to turn data into insights
• Excellent listening and communication skills (i.e., verbal, written, and presentation) with the ability to tell stories and customize messages to the audience
• Excellent change and project management skill