Manager, Student Life (Student Experience)

at  Western University

ABOUT WESTERN

Western University delivers an academic experience second to none. Western challenges the best and brightest faculty, staff and students to commit to the highest global standards. Our research excellence expands knowledge and drives discovery with real-world application. Western attracts individuals with a broad worldview, seeking to study, influence and lead in the international community. Since 1878, The Western Experience has combined academic excellence with life-long opportunities for intellectual, social and cultural growth in order to better serve our communities.

ABOUT US

The Leadership & Learning staff enrich students’ experiences from the moment they are accepted to Western, all the way to graduation, and beyond. Through a series of inclusive and tailored programs and services, we help students discover and develop their strengths, navigate academic, social, and professional transitions, engage in communities, and build a life and career they love.

QUALIFICATIONS

Education:

• Undergraduate degree in Education, Business Administration or related field
• Master’s degree in Education preferred

Experience:

• 5 years’ experience in student affairs
• Experience in student programming design and delivery
• 3 years’ experience supervising staff and projects

Knowledge, Skills & Abilities:

• Strong understanding of adult learning theory, best practices, and key strategies for implementation
• Proven ability to build reciprocal and sustainable partnerships with internal units and external partners
• Well-developed public speaking and facilitation skills across a diverse spectrum of stakeholders (e.g., staff, faculty, students, partners, and funders)
• Ability to develop and deliver innovative programs based on best practices, and in response to emerging student and campus needs
• Strong supervisory and coaching skills to facilitate staff development and performance evaluation
• Ability to establish effective routines for excellent communication with all members of a team to maximize productivity
• Ability to support others to maintain quality services and programming in a constantly changing environment
• Exceptional organizational skills, including managing multiple competing priorities and an ability to adapt quickly to emerging priorities
• Demonstrated ability to influence at all levels within the university
• Judgment, analytical, and problem-solving skills with a consultative and collaborative leadership approach to addressing issues and opportunities
• A well-defined sense of diplomacy, including sold negotiation, conflict resolution, and people management skills
• Intermediate skills with Microsoft Office Suite

The Manager, Student Life works under the direction of the Associate Director, Transition, Leadership & Enrichment to manage the development of programs, resources, and supports to help students thrive in their endeavors at Western and beyond. The role oversees the work of staff, and ensures the programmatic priorities and objectives of the team are met and assessment plans for programming are developed and applied. The Manager acts as a key ambassador for the team and works in consultation with the Associate Director to develop plans for the team to strengthen existing programs and develop new opportunities, supports, and services. The Manager leads, develops, implements, and monitors the activities of their team, with a goal of supporting prospective and current students in their transition to Western, and to develop throughout their time on campus. The Manager will work closely with the coordinators and will also be responsible for leading programming related to leadership development, student leader training, enrichment programs and transition into university.