Manager-Talent Development

at  Moodys

LOCATION(S):

• MIS Support Center, 4th floor, East Tower, Eurocenter Business Center, in front of Cenada, Heredia, 40104, CR
  Line Of Business: Human Resources(HR)
  Entity: Moody’s Shared Services(MSS)

JOB CATEGORY:

• Corporate Services
  Experience Level: Experienced Hire
  At Moody’s, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.
  If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

SKILLS AND COMPETENCIES

• Strong Analytical Skills: Ability to analyze training data and metrics to assess the effectiveness of training programs and make data-driven decisions.
• Project Management Expertise: Proven experience in managing large-scale training projects, including planning, execution, and evaluation.
• Leadership and Team Management: Strong leadership skills with the ability to inspire and manage a team of training professionals.
• Communication Skills: Excellent written and verbal communication skills to effectively convey training objectives and outcomes to stakeholders.
• Adaptability: Ability to adapt to changing business needs and continuously improve training programs to meet evolving requirements.
• Technical Proficiency: Familiarity with various e-learning tools and platforms, in addition to Cornerstone On Demand (CSOD) and Articulate Storyline.
• Regulatory Knowledge: In-depth understanding of industry regulations and compliance requirements related to mandatory training is preferred.

EDUCATION

• Bachelor’s degree in Human Resources, Education, Business Administration, or a related field.
• Advanced degree or certifications in Talent Development or Learning and Development (preferred).

This role supports our internal mandatory training function. This function is responsible for maintaining and administering required trainings to all employees globally. A successful candidate thrives in a fast-paced environment and has strong organizational and operational expertise. While directing a small team this individual will also need to work across other departments within Talent Development such as operations to efficiently and effectively manage program roll outs.

• Lead the compliance and legal mandatory training function.
• Liaise with internal stakeholders such as legal and compliance teams.
• Coordinate the maintenance and development of mandatory training content for the entire organization.
• Ensure standardized operational practices, including robust QA processes.
• Perform self-audits on the efficacy of existing assignments and configurations.