Manager- Technology Strategy & Transformation

at  EY

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

THE OPPORTUNITY

We currently are seeking for experienced Managers in Technology Transformation. Our Technology Transformation Consulting team is focused on helping clients create technology visions, deliver technology enabled business outcomes such as improving business performance or accelerating operational efficiency, transforming employee or customer experiences, all while managing risk and complex stakeholder landscapes. As a Technology Transformation professional, you’ll engage with business and government leaders to provide insights and strategic advice for Technology Transformation across organizations. We value your professional development by providing opportunities for you to learn, connect, and grow in our inclusive, purpose-driven, and expertise-sharing environment across the global EY network. If you are looking for a tech-focused, collaborative, and exciting environment and the opportunity to focus on all things in business technology, this could be your role!
We provide Technology Transformation services across all sectors and functions and collaborate with other EY teams in many cross-functional engagements.

We are looking for candidates with experience in one or more of the following Technology Transformation capabilities:

• IT-enabled Business Transformation and Value Creation: Help clients design the transformation of their business by leveraging
• technology-enabled solutions. Help clients uncover opportunities to create incremental business value by transforming digital experiences, business processes and associated enabling technology.
• Technology Strategy and IT Operating Model : Help our clients align their technology and digital strategy to the business strategic direction. Capabilities within this include current-state assessments, technology and digital roadmap development, next- generation IT operating model design, sourcing structure, organization design, organizational structure, roles and responsibilities, governance structure, performance, risk management, and sourcing.
• Program Delivery: Help client stakeholders on their most complete portfolio & program challenges and to provide advise on program delivery activities such as, program setup & rapid mobilization, scope & cost management, schedule & resource management, project management activities around design, implement and sustain operations, quality management, change management, outcome & benefits management, etc.

SKILLS AND ATTRIBUTES FOR SUCCESS:

• Strong interpersonal, communication, workshop facilitation, and presentation skills
• Strong ability to manage and execute on end-to-end deliverables
• Strong critical thinking and analytical mindset in terms of taking abstract questions and issues and structuring them into manageable work streams
• Demonstrated consistency in values, principles, and work ethic
• Strong project management skills and delivery of quality services
• Knowledge and passion for strategy, innovation, and technology in business
• Strong ability and proven experience in building and developing a high performing team/culture
• While proficiency in a language other than French is not a requirement for this role, some English communications with stakeholders outside of Quebec may be required from time to time.

YOUR KEY RESPONSIBILITIES

Your role as a Manager will be as a trusted advisor to create meaningful impact with EY’s global clients. An important part of your role will be to actively establish and strengthen internal and external relationships. You’ll also identify and drive business opportunities for EY engagements. Similarly, you’ll manage projects, demonstrate commitment to high quality work products, anticipate and identify risks within engagements, and enable actions to mitigate, escalate, or resolve any issues. As an influential member of the team, you’ll help to create a positive learning culture and coach, counsel, and develop junior team members to support their development.

The following are key activities for the role:

• Demonstrate an applied understanding and interest in technology and business strategy concepts, business/technology transformations, operating models, service delivery transformation all while considering the disruptive technology trends (e.g. DevOps, Agile, AI/ML, Cloud, APIs, product management, human centered design) which are prevalent in today’s economy.
• Lead the delivery of quality services by demonstrating excellent client service such as establishing plans and objectives, adopting strong program/project management, focusing on delivery of client business priorities, managing expectations of outcomes, scope, budget, and implementing practices to achieve high quality deliverables within expected timeframes. Lead the engagement team to serve clients and keep key stakeholders informed about progress, risk management and expected outcomes.
• Lead, develop and maintain productive relationships with client management and foster relationships within the firm across various areas of the global EY network to serve client needs.
• Demonstrate high level of professional and technical knowledge and quickly assimilate new knowledge and relevant research to help solve complex business problems. Understand the client’s industry and recognize key performance drivers, industry and business trends, and current developments in consulting services capabilities. Additionally, get involved in the development of points of view, thought leadership, business development and market opportunities.
• Lead practice development and creating new business opportunities by understanding and communicating EY’s capabilities and services, and how we can drive impact with clients. This includes managing business development pursuits activities (e.g. responding to RFPs, preparing proposals, contracts, building relationships with clients)

TO QUALIFY FOR THE ROLE, YOU’LL HAVE:

• At the Manager level, a minimum of 5-7+ years’ experience with a consulting firm offering management and/or technology related services or a successful track record in technology transformation related initiatives, in a client-facing or advisory/project/transformation role within an organization
• Experience leading, managing, and delivering projects in a technology/digital environment, managing both external clients/stakeholders and internal leaders, third-party vendors and project teams
• Strong Project Management skills and experience delivering complex projects using Software Delivery Life Cycle phases (Requirement gathering, Design, Development, Deployment & Software Maintenance) and methodologies, including Agile approach and related toolkit (ex. Jira)
• Experience in the delivery of a variety of technology related transformation projects, particularly S/4 HANA projects. Experience may include rapid mobilization, program management execution, tech-enabled business transformations, strategic technology planning process; and enterprise cost reduction enabled by technology.