MANAGER, TRAINING (HYBRID)

at  Green Shield

WHO WE ARE

When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.
We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place.
We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.
Our mission is to create better health for all Canadians, and we know that starts with our employees.

• Develop and execute forward thinking training strategy that aligns with the business strategy and objectives, addressing both immediate and long-term needs.
• Design and implement a scalable training operating model to ensure consistent, high-quality delivery across multiple teams and locations.
• Lead the design and execution of impactful training programs tailored to the Insurance line of business including in-person, virtual and web-based delivery.
• Collaborate with cross functional leaders, key stakeholders, and subject matter experts to identify and anticipate training needs to enhance organizational performance.
• Capacity planning for training team by assessing training needs and building scalable training solutions and proactively managing resources; both internal and external through burstable capacity.
• Partner with external training vendors to build content and deliver specialized training programs.
• Lead, develop, and coach a high performing team of trainers in the development and delivery of effective, consistent and high-quality training.
• Leverage data driven insights and KPI’s to assess training effectiveness, optimize training programs and inform key decisions that enhance employee performance and growth.
• Champion and drive the integration of innovative learning technologies & methodologies, including e-learning workshops, blended learning and coaching frameworks.
• Oversee all aspects of training logistics, including scheduling, resource allocation and materials to ensure seamless program delivery.