Manager Transguard Logistics

at  The Emirates Group

Job Purpose: dnata is one of the world’s largest air and travel services providers; offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 30 countries across six continents. At dnata, we are by your side for the entire travel experience.
As Manager Transguard Logistics , you will lead the Transguard Valuable Logistics business including commercial, operational and regulatory functions. You will develop and drive the medium to long term strategic plans for the business unit in order to protect and grow existing business and market share through maintaining relationships with stakeholders, including suppliers, customers authorities and internal teams. This is a full-time role and is based in Dubai.

YOU WILL HAVE AN EDGE, IF YOU HAVE:

• Experience within the valuable handling business.
• Experience in the UAE or GCC markets.
• PMP or related certification that demonstrates your skills in leading projects to improve operational performance.
  At dnata, part of Emirates Group, we’re committed to providing our employees with opportunities to grow and develop in their careers. So if you’re looking for a challenging and rewarding opportunity, apply today and join our team!

IN THIS ROLE, YOU WILL:

• Develop and oversee a logistics plan for the high value goods market covering transportation, warehousing, and distribution to ensure seamless operations. Implement supplier and vendor management schemes to ensure cost-effective, timely service delivery while negotiating favorable terms and managing ongoing performance.
• Establish and maintain a compliance framework to ensure all Valuable logistics activities adheres to local and international regulations, industry standards, and internal policies. Implement and maintain safety protocols across all operations, promoting a safety culture and ensuring compliance with UAE & International laws, customs regulations, and safety standards.
• Formulate strategies to enhance the commercial aspects of Valuable logistics, driving profitability and cost-effectiveness. Analyze the overall supply chain to identify opportunities for efficiency, waste reduction, and timely delivery improvements while leading a digital transformation aimed at increasing the value proposition and further efficiencies.
• Develop and manage budgets, forecast operational costs, identify cost-saving opportunities without compromising service quality and develop new valuable products and services, that enhance the product portfolio of the company. Apply process improvements and optimization techniques to enhance operational efficiency and meet performance targets.
• Direct risk management plans and proactive problem-solving to mitigate disruptions and ensure smooth Valuable logistics operations. Stay updated on emerging technologies and innovations in the logistics sector, adopting new tools and techniques to improve operational capabilities and supply chain visibility.
• Lead efforts to build and maintain strong relationships with key stakeholders, including suppliers, customers, authorities and internal teams, ensuring smooth collaboration and communication.
• Lead, develop, and mentor the Valuable logistics team by providing guidance, training, and performance management to enhance their skills and foster a culture of accountability, teamwork, and continuous improvement.
• Execute ongoing monitoring and reporting of key performance indicators (KPIs) to provide insights on operational and financial performance, compliance metrics, and service levels to senior management. Utilize data analytics and reporting tools to identify trends and make data-driven decisions that enhance logistics operations.
• Develop service-level agreements and performance metrics that align with customer expectations and operational capabilities, ensuring clarity and accountability in service delivery.
• Develop and execute sales and business development plans to drive revenue growth and expand market opportunities.

QUALIFICATIONS & EXPERIENCE: TO BE CONSIDERED FOR THE ROLE, YOU MUST MEET THE BELOW REQUIREMENTS:

• Bachelor’s degree or Honours in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum 10 years of experience in logistics, supply chain, or operations management, preferably in the valuable handling business, with a focus on strategy, vendor management, and operational oversight with 5+ years in leadership roles, managing cross-functional teams.
• Proven experience in P&L management and budget forecasting.
• Demonstrated commercial experience, including sales, business development, and supplier relationship management.
• Change management and experience with digital transformation initiatives in logistics operations.
• Strong understanding of logistics frameworks (transportation, warehousing, and distribution).
• Knowledge of UAE laws, customs & other regulatory authorities regulations, and international logistics standards.
• Awareness of emerging technologies (e.g., digital logistics solutions, supply chain analytics, AI, automation).
• Expertise in risk management and mitigation strategies.