Manager, Vendor Management & Compliance

at  Indigo

Company Description
Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

We love books and all things beautiful
We are Canada’s Cultural Department Store
Books are our heart and our soul and Great Books are JUST the Beginning…

WE PLAY BY THE FOLLOWING RULES:

We exist to add joy to our customers’ lives each and every time they interact with us and our products
Our job is to create joyful moments for our customers
We treat each other the way we’d treat a valued friend
We inspire each other to do our best work
We seek to ignite creativity and innovation every day
We give back to the communities in which we operate
Job Description
The Manager, Vendor Management & Compliance is accountable for streamlining the vendor management process for direct vendors, including onboarding, vendor compliance and tracking vendor performance. This role is an expert in negotiating optimal commercial terms with vendor partners and will lead improvement efforts with respect to the vendor onboarding experience. Furthermore, this role will drive vendor compliance & delivery performance by streamlining the compliance management system and introducing vendor scorecarding. The Manager works collaboratively with cross-functional teams, including General Merchandising, Print, Legal, Supply Chain and IT, to provide clear, consistent communication and direction to vendors in a high growth, fast-paced retail environment.

KEY ACCOUNTABILITIES

Functional

EXTERNAL:

Vendors
3P solution providers
Qualifications
Work Experience / Education / Certifications
Degree in business, economics, or related field
Advanced degree or certification in law, negotiations or business considered an asset
5+ years’ experience in leading negotiations with vendors, suppliers, or other outside parties
5+ years’ experience working in procurement, sourcing, or in-house counsel
Competencies / Skills / Attributes`
Team player that thrives in a collaborative environment
Able to influence internal and external stakeholders
Expert negotiator with demonstrated history of improving deal value
Strong understanding of key legal and commercial contract terms
Excellent interpersonal, written, and verbal communication skills, with the ability to interface effectively with individuals at various levels, both internal and external
Self-motivated, with the ability to work on multiple projects in a fast-paced environment
Leads by example and models a passion for the business as well as demonstrates a proactive and solution orientated style
Highly analytical
Systems driven (always seeking latest technology, to continuously improve and automate processes where it make sense)
Additional Information
At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at Support-HR@indigo.ca if you require an accommodation at any time during the recruitment process.

Please refer the Job description for details