Manager, Workplace and Platform Technologies

at  George Brown College

CLOSING DATE: Open until filled.
Land Acknowledgement
George Brown College is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other.
Equity Statement
George Brown College is committed to creating and sustaining an equitable and inclusive learning and working environment. We encourage and actively seek applications from Indigenous, Black, racialized people, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities.

POSITION SUMMARY:

The Manager of Workplace and Platforms Technologies at George Brown College is responsible for overseeing the management, integration, and optimization of various IT systems, including IDM, LMS, desktop engineering, and Azure platforms. The role involves strategic planning, team leadership, system integration, project and vendor management, and ensuring security and compliance. The manager ensures that IT solutions align with the college’s strategic goals, enhances productivity, and supports both academic and administrative operations.

EDUCATIONAL AND EXPERIENCE REQUIREMENTS:

• Four-year degree from a recognized post-secondary institution in Computer Sciences, IT or related field.
• Certifications: ITIL, Microsoft, and/or other relevant certifications are preferred.
• Minimum nine (9) years’ related experience.
• Experience in the educational sector and expertise in IDM systems, LMS, desktop engineering for Mac and PC, Microsoft 365, Azure services, automation technologies, and Zoom is preferred.

SKILLS AND ATTRIBUTES:

• Ability to plan, execute, and manage multiple projects, oversee budgets, and mitigate risks.
• Excellent client service orientation, conflict resolution abilities, and adaptability to changing technological and organizational needs.
• Broad leadership skills managing a diverse team of experienced individuals.
• Able to travel between campuses and for on-call work during incidents/emergencies.
• Excellent communication, collaboration, teamwork, and interpersonal skills.
• Demonstrated commitment to uphold the College’s priorities on diversity and equity.

ABOUT US:

George Brown College prides itself on educating students through real-world learning, in the heart of Toronto. Our faculty and employees make this vision a reality, and we support them by making George Brown a great place to work. See why we are consistently ranked as one of GTA’s top employers.

Developing IT Strategies: Formulate and implement long-term IT strategies that align with the college’s objectives and enhance its technological capabilities.

• Technology Roadmap: Create a technology roadmap that outlines the planned upgrades and integrations for the next few years.
• Performance Optimization: Continuously evaluate and optimize the performance of existing systems to ensure they meet the college’s needs.
• Team Building: Recruit, train, and develop a team of IT professionals to support the college’s network and data center operations.
• Performance Management: Conduct regular performance reviews, set goals, and provide feedback to team members.
• Professional Development: Offer opportunities for continuous learning and career growth through workshops, certifications, and training programs.
• System Integration: Ensure seamless integration of various IT systems, including identity management (IDM), learning management systems (LMS), desktop engineering, and cloud platforms like Azure.
• Optimization: Continuously monitor and optimize system performance to ensure high availability, efficiency, and user satisfaction.
• Project Planning: Develop and manage project plans, including timelines, resources, budgets, and risk assessments.
• Project Execution: Oversee the execution of IT projects to ensure they are completed on time, within budget, and meet the required quality standards.
• Other related duties as assigned

• Developing IT Strategies: Formulate and implement long-term IT strategies that align with the college’s objectives and enhance its technological capabilities.

• Technology Roadmap: Create a technology roadmap that outlines the planned upgrades and integrations for the next few years.

• Performance Optimization: Continuously evaluate and optimize the performance of existing systems to ensure they meet the college’s needs.
• Team Building: Recruit, train, and develop a team of IT professionals to support the college’s network and data center operations.
• Performance Management: Conduct regular performance reviews, set goals, and provide feedback to team members.
• Professional Development: Offer opportunities for continuous learning and career growth through workshops, certifications, and training programs.
• System Integration: Ensure seamless integration of various IT systems, including identity management (IDM), learning management systems (LMS), desktop engineering, and cloud platforms like Azure.
• Optimization: Continuously monitor and optimize system performance to ensure high availability, efficiency, and user satisfaction.
• Project Planning: Develop and manage project plans, including timelines, resources, budgets, and risk assessments.
• Project Execution: Oversee the execution of IT projects to ensure they are completed on time, within budget, and meet the required quality standards.
• Other related duties as assigned.