Manager

at  Zaxbys

GENERAL DESCRIPTION OF JOB:

A Manager directly supports the General Manger and all Zaxby’s team members as an active leader who embodies the Zaxby’s mission statement, core values, and company culture. The Manager controls all FOH and BOH aspects of the restaurant and maintains the highest standards of food quality, customer service, and safety while controlling the flow of business. Work includes constant training sessions for all employees to guarantee that correct operational procedures are practiced. The Manager is dedicated to customer service and proactively working to exceed guest expectations in their dining experience. The Manager is an expert on daily administrative duties, all safety procedures, and all maintenance procedures. The Manager understands the business aspects of managing a restaurant including labor costs, food waste costs, and inventory management. The Manager supervises up to 15 employees, communicates well the company objectives, and offers performance feedback in a positive manner. The Manager works under supervision of the General Manager, but can make own decisions when required for the success of the Zaxby’s operations. A Manager is to be trained and certified in the role of Manager under the guidelines set forth by Zaxby’s.

GENERAL QUALIFICATION REQUIREMENTS:

• Exemplifies honesty and integrity thru actions and demonstrates a clear alignment with the Zaxby’s mission statement, core values, and company culture to encourage the growth of others, and the building of meaningful relationships.
• Must exhibit the highest standard of customer service, communication, and interpersonal skills to effectively assist all customers and employees with a positive attitude.
• Supports General Manager by practicing correct operational and managerial procedures.
• Effectively and patiently trains employees on the correct operational and managerial procedures.
• Anticipates problems and proactively solves them before they arise, but can remain focused when unexpected issues do arise in the FOH and BOH.
• Assertive personality that demands respect.Ability to make difficult decisions.
• Can lead and support 15 team members in a fast-paced, stressful environment.
• Takes initiative to complete tasks and exhibits a drive to be successful.
• Possesses a desire to continuously learn new skills and is open to new ideas and change.
• Must possess math skills required to accurately control inventory flow and par levels, as well as to verify cash drawer, safe, and deposit totals.
• Must possess financial skills required to accurately verify cash drawer, safe, and deposit totals.
• Punctual, dependable, and with reliable transportation for completing each assigned shift.
• Understands Zaxby’s safety policies and procedures including necessary MSDS information.
• Must be able to lift 50 pounds and have the ability to stand for extended period of time.
  Brand: Zaxby’s
  Address: 390 West Church Street Lexington, TN - 38351
  Property Description: Lexington TN 36801
  Property Number: 3680

Please refer the Job description for details