Mandarin Speaking Medical Receptionist

at  Aspire Medical Centre Eastwood

REQUIREMENTS:

• Fluency in both English and Mandarin. Given that a considerable number of our patients are of Chinese origin and may have limited English proficiency, it is essential to hire a receptionist who can communicate fluently in Mandarin. Applicants lacking fluency in Mandarin will not be considered.
• Patient and passionate personality
• Strong interpersonal and communication skills
• Strong administrative and computer skills

• Welcoming patients and visitors upon arrival to the practice;
• Answering phones and responding to inquiries;
• Scheduling patient appointments and keeping those appointments on time;
• Assisting patients with completing necessary forms and documentation;
• Communicating with patients, practitioners, co-workers, etc.;
• Maintaining a clean and calm reception area through general housekeeping;
• Filing and managing patient records;
• Processing billing, payments, and paperwork;
• Liaising with Medicare, medical departments such as Radiology, Pathology, and Medical Specialist offices with professionalism and discretion;
• Performing any other duties assigned by the employer, within the scope of your skills, training, and experience.