Map Analyst (Ticketing Event Management)

at  Live Nation

JOB DESCRIPTION

Location: Remote, Eastern Canada
Division: Ticketmaster Canada
Line Manager: Director, North American Maps and Global Tours
Contract Terms: Permanent, 37.5 hours per week

YOU (BEHAVIOURAL SKILLS)

• Ability to work alone or in a very collaborative environment, depending on circumstance
• Strong communication skills
• Strong attention to detail
• Self-starter, motivated
• Strong sense of responsibility
• Ability to prioritize and context change under intense time constraints
• Ability to manage up and across

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• At least one year of experience using Computer-Aided Design (CAD) software (3D Studio Max)
• Strong design skills
• Strong problem-solving skill

Work Management

• Work with ISM Global hubs, New Delhi Pods, client account managers, and clients to ensure that map production remains on track
• Produce ISM Maps using Maps Studio
• Constantly iterate and improve processes, work with Product Manager to suggest new features and improvements for proprietary toolset, and flow/process efficiencies
• Follow best practices for map appearance and consistency across domains
• Problem solving — focusing on TM event build best practices

Communication

• Manage priorities and clear bottlenecks to map building up the chain and across the business
• Work with the field and clients to get ISMs through the QA process

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• At least one year of experience using Computer-Aided Design (CAD) software (3D Studio Max)
• Strong design skills
• Strong problem-solving skills