Marine- Aftermarket Services Territory Representative

at  Caterpillar

BASIC REQUIREMENTS:

Education and Experience: Bachelor’s degree; experience in the industry.
Language: Pre-advanced English

• Understanding of business model and acting within the business process guidance on review and approval for variance programs and commercial actions.
• Designing and assisting dealers on the forecast, sales/rental/used strategy planning, and sales techniques; supporting the rollout of new products.
• Performing regular sales performance reviews with dealers and ensuring implementation of corrective actions where needed.
• Leading the selling opportunities identification, customer satisfaction improvement and business relationship enhancement.
• Through the deployment methodology, collaborate with dealers to identify enhancements to integrated customer offerings to grow STU, CVA $ and related growth metrics. These would include but are not limited to connectivity, Cat Inspect, eCommerce, Cat Fi, Repair Options, and ESC. In addition, evolve current dealer service solution frameworks (CVA) to enable services growth.
• Champion key services metric/KPI growth plans with dealers. In addition, timelines and expectations on executing with target accounts. Support dealers with customer opportunities and provide feedback to internal teams through the marine sales funnel.
• As a Marine Aftermarket Services Territory Representative you will mentor other team members, take on additional dealer coverage and lead projects from time to time. You will have proven in previous roles the ability to lead growth with dealers with limited oversight from your supervisor.