Market Development Manager

at  Main Street Bank

POSITION SUMMARY:

Provide sales leadership and business development opportunities for assigned branches/market with emphasis on deposit acquisition, lending, and non-interest income generation for consumer and small business segments.

WORK EXPERIENCE QUALIFICATIONS:

• 3 years’ experience in a customer service environment establishing customer relationships and producing sales.
• Requires advanced interpersonal/communication skills to anticipate customer needs, diffuse problem situations, and regularly motivate, influence and lead others to deliver customer service and sales excellence.

EDUCATION REQUIREMENTS:

• College Degree plus 5-7 years in banking/financial services with a strong sales and relationship emphasis, or verifiable combination of education and experience.
• Masterful in the sales process, leading high producing sales teams, achieving various goals and professional involvement in market/community. Education, training, or verifiable experience in sales required.

LICENSING OR CERTIFICATION REQUIREMENTS:

• Notary required.
• Required to obtain registration with NMLS

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Daily breakdown of time expectations:
• 70% - Sourcing Deposit and Loan – 5.5 hr daily
• 20% – Processing loans and deposits – 1.5 hr daily
• 10% – Coaching and Developing Sales Staff – 1 hr daily
• Maintain updates to the Public Funds Database monthly
• Maintain updates to the Centers of Influence Database monthly
• Conduct and/or assign weekly communication meetings with Branch regarding one of the following topics on a rotating basis: customer acquisition, product knowledge, branch goal review, team building activities or other topics as needed
• Divide and assign quarterly Top Client list to CSR II and CSR III
• Partner with Commercial Lender for personal and/or business opportunities which includes opening accounts, processing consumer loan requests and attending joint calls as requested
• Ability to open accounts and process loan requests from origination to closing
• Handle difficult situations as needed in a professional manner
• Review and update goal trackers weekly
• Actively participate in weekly MDM calls and monthly one-on-one coaching sessions
• Work with other MDM’s as needed to encourage a team environment
• Attend and complete training assignments as assigned Identify and participate in community events monthly
• Document and attain goals quarterly as assigned
• Regular and predictable attendance
• Other duties as assigned