Market Director Environmental Services

at  Dignity Health

Overview
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Responsibilities
The Market Director will provide leadership, guidance and management oversight for continuous improvement of the CommonSpirit Health’s standard EVS operating model within local Market. Creates a highly equipped and engaged Environmental Services Team using evidence-based techniques, process and mission metrics (KPIs) to ensure we provide a clean safe environment as we help save lives.
Leads all operational coordination for environmental services for multiple sites as defined. Provides staff leadership, makes sound business decisions in support of CommonSpirit Health’s mission, vision and values. Provides best in class patient care, safety, service, and value.
In collaboration with CommonSpirit Health’s EVS Leadership and multidisciplinary team, establishes policies, standard work, and objectives to maintain a clean safe environment in alignment with CommonSpirit Health’s mission, vision and values. Directs the day to day operations of the department; ensures a consistent high level of cleanliness and appearance for patients, visitors, families, physicians, nurses and staff. Leads, plans, coordinates the overall operational model of Environmental Services.

Qualifications

• Bachelor’s Degree preferred.
• Required - 5 years in Environmental Services and/or hospital related services.
• Preferred – 7 years in Director or manager level experience, particularly for management of staff.
• Certified Healthcare Environmental Services Professional (CHESP) certification preferred.
• Proficient in google required; MS Project, PM software, and EVS software systems preferred.
• Excellent verbal and written communication skills with ability to prepare and deliver executive level presentations.
• Bilingual preferred.
• Proficient in OSHA, TJC, DOT, CDC Policy and Standard Work development/implementation preferred

ESSENTIAL KEY JOB RESPONSIBILITIES

• Creates and Implements EVS strategic plan for the Market and EVS department’s in alignment with overall organizational plan.
• Within the Market Hardwires EVS departmental mission and vision statement: Educate our People, Quality Service, Understanding Deliverables, Integrity in Serving Others, Pursue Excellence (EQUIP), objectives, scope of services and KPI targets.
• Formulates in collaboration with finance, local Leadership, EVS Division Director, and productivity EVS budget and capital needs.
• Monitoring/validation of EVS Dashboard to include, but; not limited to key performance indicator initiatives (Finance/Stewardship, Quality/Safety/Efficiency, Patient Experience and Employee Engagement).
• In collaboration with multidisciplinary team, develops/initiates comprehensive waste management program to include, but not limited to goals, operation requirements, reporting procedures, manifests and documentation for all forms of waste. Must be in alignment with state and federal regulations.
• Ensure compliance with state and federal regulations, standards and professional standards related to work space design, labor, transport, and maintenance and operations of environmental services.
• In collaboration with EVS Division Director, conducts quarterly EVS performance reviews.
• As applicable, in collaboration with EVS Division Director and Supply Chain, secure cleaning contractors for offsite care buildings to ensure alignment with competencies to meet standards and regulatory requirements.
• Oversees performance of all contractors for external care sites.

OTHER RESPONSIBILITIES

• For the Facilities served, ensures all institutional permits, licenses and certificates are current and maintained (e.g., I-pads, handhelds, radios, medical waste generator registration).
• In collaboration with local leadership and EVS Division Director, calculates EVS departmental costs for expansions and new buildings.
• Integrates/hardwires infection prevention and control guidelines and standards within environmental hygiene operations, including waste management, laundry and design and construction plans.
• Demonstrates working knowledge of health care life cycle analysis and costs to select and maintain furniture, finishes, wall coverings fabrics, window treatments, curtains, floor coverings and privacy/cubicle curtains.
• In alignment with Organizational Initiatives, develops/maintains a culture where people want to come to work.
• Employee Engagement – Nurture a culture of healthy well-being with EVS Team across Market.
  The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

Qualifications

• Bachelor’s Degree preferred.
• Required - 5 years in Environmental Services and/or hospital related services.
• Preferred – 7 years in Director or manager level experience, particularly for management of staff.
• Certified Healthcare Environmental Services Professional (CHESP) certification preferred.
• Proficient in google required; MS Project, PM software, and EVS software systems preferred.
• Excellent verbal and written communication skills with ability to prepare and deliver executive level presentations.
• Bilingual preferred.
• Proficient in OSHA, TJC, DOT, CDC Policy and Standard Work development/implementation preferred.