Marketing Analyst - Employee Benefits

at  Epic Brokers

SUMMARY:

EPIC Insurance is a national insurance firm dedicated to providing tailored insurance solutions to help our clients mitigate risk and provide robust benefit offerings to their employees. We are a Top 15 insurance agency in the United States with over 4,000 employees. We are seeking to add to our team at EPIC Insurance Midwest, our Midwest subsidiary.
EPIC Insurance is seeking dedicated and exceptional candidates to add to our team of professionals. If you are looking for an opportunity to provide excellent client service, share your industry knowledge and have a desire to grow and advance in your field, we would love the opportunity to speak with you.
The Employee Benefits (EB) Carrier Marketing Analyst will provide high-quality service to our producers and client service teams. The selected candidate will ensure client satisfaction through their relationships with our insurance carrier partners’ sales representatives, which allows us to negotiate competitive proposals for client and prospect programs. The Carrier Marketing Analyst will support the marketing of new and renewal business across all EB product lines (medical, dental, vision, ancillary and voluntary).

QUALIFICATIONS

• Strong computer skills including MS office suite, Excel and PowerPoint
• Detail-oriented
• Excellent organization and time management skills

KEY COMPETENCIES

• Customer Service Focus: Ability to build and maintain customer satisfaction through proactively addressing customer needs and concerns. Ensures the highest value of service is always provided and consistently delivers on commitments to the customer.
• Active Listening: Enhances mutual understanding in communication with others by expressing genuine interest in the content and meaning of others’ messages. Asks clarifying questions to ensure understanding.
• Information Seeking: Driven by an underlying curiosity and desire to know more about people, things or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking a series of questions or conducting less-focused environmental scanning for opportunities or miscellaneous information that may be used in the future.
• Quality Extended Task Focus: Able to perform the same work function with excellence and high standards of quality for a significant amount of time while remaining focused and without becoming disengaged.
• Time Management: Demonstrates the ability to manage multiple responsibilities by being organized and keeping on top of important time-sensitive tasks.

EDUCATION AND/OR EXPERIENCE

• Some college preferred
• Insurance license preferred or candidate will be required to obtain one within six months of date of hire

This role is responsible for, but not limited to, the following job duties:

• Maintain a full understanding of all lines of Employee Benefits required for Marketing
• Assist Carrier Marketing Manager in the RFP process while collaborating with client service teams, providing status updates as needed to support overall client service
• Coordinate with client service teams, including producers, on existing client renewals to meet client benefit and strategy needs
• Maintain strong relationships with carrier sales and renewal representatives
• Spreadsheet competitive quotes and review for accuracy in benefits and rates
• Comply with all internal procedures and practices while demonstrating the ability to meet service performance and quality standards
• Maintain required documentation in ImageRight and ThreeFlow