Marketing Automation & CRM Specialist

at  Xometry Europe

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a talented Marketing Automation & CRM Specialist to assist with our email and automation strategies. Your primary responsibilities will include creating and running campaigns end-to-end (mostly emails, but potentially also SMS, push notifications, and other channels), as well as managing contact databases.
If you have a passion for web technologies and can generate innovative ideas to drive growth, we’d love to meet you. Your role will involve reaching customers through both one-off and automated campaigns, delivering relevant and engaging content about our services.
Ultimately, you should be able to promote our brand effectively and ensure our customers remain informed, connected, and engaged with our company.

• Produce and execute effective multi-channel campaigns including designing emails from templates and HTML, copywriting, translation coordination, media asset production, and collaboration with the creative team.
• Create and enhance various automated campaigns throughout the customer journey, including prospecting, nurturing, post-purchase, loyalty, retention, reactivation, surveys, etc.
• Create and manage transactional emails.
• Engage with various target audiences, including internal client teams and external media subscribers.
• Manage and execute an email marketing calendar aligned with business objectives and internal stakeholder needs.
• Run ad hoc campaigns across multiple countries, working closely with regional marketing managers.
• Conduct A/B tests, analyse results, and provide insights for ongoing improvement.