Marketing ​Co-ordination Manager​

at  Phoenix Software

This a dynamic role focused very much on the administration/ co-ordination side of the marketing operations, rather than the creative/ digital side, and is pivotal to ensuring the seamless execution of our marketing strategies and initiatives.
The Marketing Co-ordination Manager is responsible for overseeing crucial areas of marketing operations, including managing leads and related processes, handling marketing inboxes and email enquiries, co-ordinating MDF (Marketing Development Funds) claims, invoices, processes and portals, organising logistics and setups for events and exhibitions, and providing leadership for those in the Marketing Co-ordination Team.
As the Marketing Co-ordination Manager, you will lead and oversee aspects of our marketing operations that contribute significantly to our overall success both within the team and wider business.

GET TO KNOW PHOENIX

We aim to be the UK’s leading IT solution and service provider with a forward-thinking approach and a friendly atmosphere.
Working for us, you’ll be given the support you need to succeed. You’ll be inspired by our achievements, recognised for your contribution, and constantly challenged to grow.
We enable digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud technology, data, AI, cyber security, and collaboration tools. By understanding the individual goals of our customers, we empower UK organisations to make a difference to the lives of their employees, service users, and communities.
We are a signatory on the Race at Work Charter, a Disability Confident Committed employer, a Living Wage employer, and actively involved in encouraging women into tech careers

THE MAIN RESPONSIBILITIES ARE:

• Ownership and management of marketing leads and processes:
• Oversee addition, assigning, and tracking of marketing leads through the pipeline
• Implement and optimise processes to ensure efficient lead management
• Collaborate with sales teams to ensure timely follow-up and conversion of leads
• Ownership and management of marketing inboxes and email enquiries:
• Oversee the monitoring and management of marketing inboxes for timely responses to enquiries
• Co-ordinate with relevant teams to address customer enquiries effectively
• Ensure the maintenance of professional communication standards
• Ownership and management of MDF processes and portals:
• Oversee all aspects of Marketing Development Funds (MDF) processes and analysis
• Proactively manage MDF portals and ensure compliance with guidelines and deadlines
• Ownership and management of logistics and setup for events and exhibitions:
• Collaborate with the Head of Marketing, Marketing Manager, and Digital Marketing Manager to plan and execute events and exhibitions.
• Manage logistics, including venue selection, presenters’ diaries, booth setup, and transportation.
• Co-ordinate with vendors and suppliers to ensure seamless execution of events.
• People management:
• Provide management, leadership and guidance to a team of Marketing Co-ordinators
• Foster a collaborative and supportive work environment
• Conduct regular reviews/ on-to-ones and provide feedback for professional development

WE PROVIDE ALL EMPLOYEES WITH THE SKILLS NEEDED TO DO THEIR JOB BY OFFERING PERSONAL DEVELOPMENT PLANS AND ENCOURAGE APPLICATIONS FROM ANYONE WHO THINKS THEY CAN BRING WHAT IS REQUIRED TO THE ROLE. SO, EVEN IF YOU DON’T MEET EVERY POINT DETAILED IN THE CRITERIA ABOVE, WE ENCOURAGE YOU TO STILL APPLY – SIMPLY EXPLAIN HOW YOUR CURRENT SKILLS AND EXPERIENCE ARE RELEVANT IN YOUR APPLICATION.

Phoenix Software
Pocklington
York
England
United Kingdom
Full-time: hybrid working available
300+ employees
Information services