Marketing Executive (CRM)

at  ELITEZ ASSOCIATES PTE LTD

• Manage CRM and e-commerce platforms for optimal functionality, design, and user experience
• Oversee loyalty program, including points, rewards, and redemption policies
• Analyze customer data to develop customer acquisition and retention strategies
• Track and report on CRM database to inform targeted marketing initiatives
• Monitor market trends and competitors’ activities, proposing countermeasures as needed Organize events for top customers and targeted segments
• Manage direct customer communications through offline and digital channels
• Oversee Mobile App development and related activities
• Collaborate with Marketing Communications team to align plans and direction

REQUIREMENTS

• Atleast Diploma in Marketing, Business, Mass Communications or related discipline
• Min 1-3 years hands on experience in CRM and customer service preferable in F&B or service industry
• Comfortable with CRM and Data related work
• Good knowledge in marketing campaigns initiatives end-to-end process management & executions
  Reg no. R1659970

Please refer the Job description for details