Marketing Executive

at  Hilton

Marketing Executive
WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD’S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. - What makes Hilton Wembley unique, is the sense of belonging and teamwork shared throughout all our departments. This hotel is the #choiceofchampions – one day we are busy looking after a family on vacation visiting London, the next day a world famous sports team or music artist. But every day we are busy creating lasting memories.

ONLINE RESPONSIBILITIES:

To manage all on-line activities for the hotels (including our Food & Drinks venues, Conference & Events space and Guestrooms), also non-branded websites, ensuring all special promotions are loaded and available with the appropriate lead-in times and that all information is kept accurate and up to date, reflecting the image of each hotel.
Ensure monthly checks are carried out on main external booking websites ensuring that all content is accurate, up to date and highlights the unique selling points of the hotel and current promotions.
Ensure monthly checks are carried out on all Hilton Worldwide tools (ResMax, Salesweb, Starcite, Cvent, etc) ensuring hotel content is relevant and up to date at all times.
Ensure PIM pack of each hotel is relevant and up to date at all times.
Liaise with Regional Marketing - joint marketing/promotional opportunities and ensure that the hotel complies with all agreed central and regional marketing activities that are relevant to the hotels commercial strategy
Ensure all live Social Media pages for each hotel are up-to-date and that reviews and conversations are being followed and replied to, using assistance from the hotels’ Team when necessary.
Monitor local business websites and report on any new hotel developments.
Build fruitful relationships with local venues and partners, reviewing event listings and including links to websites to advertise our bedroom rates.

OFFLINE RESPONSIBILITIES:

Work with the London regional marketing/eCom/Brand teams to ensure that the physical appearance of the hotel is as per Hilton brand standards, supported as appropriate by collateral and merchandising.
To ensure strict compliance to brand standards in all artwork/graphic design/logos etc.
To manage all aspects of print production, receipt and distribution with effective use of flyers, e-marketing, and all other forms of communication.
To proof-read and vet all written materials for external customer use, ensuring a high quality is achieved, before submitting for final approval.
Oversee the consistency of all hotel communication tools in terms of design, copy, colour and adherence to brand standards.
Submit weekly report summarizing activities carried out and planned activates for the following week
Participate in monthly CFMs (Commercial Focus Meetings) and lead the marketing conversation and agenda

OTHER RESPONSIBILITIES:

Establish excellent open communication with all operational teams and other department heads throughout the hotel.
Develop and maintain good working relationships with various levels of Hilton’s personnel including corporate and regional marketing, corporate brand, eCommerce, loyalty and partnerships teams
Proactively develop and maintain effective working relationships with all external customers to include key members of the design and media agencies, partnerships and online marketing
Excel at being an effective team player to all corporate, regional and hotel level personnel by demonstrating a ‘can do’ and customer focused attitude, providing peer support, cross-functional and across regions