Marketing Manager - Digital & Delivery - Canada

at  7Eleven

Ready to be a key leader in Canada’s delivery and digital growth? We have an exciting position at 7-Eleven Canada for you!
In this role, you’ll develop and execute a variety of delivery and digital initiatives that accelerate sales and traffic, and enhance the perception of 7-Eleven and its owned brands among customers and Canadian consumers.
You will also lead cross-functional projects and expand digital programs in partnership with the US digital team to provide a superior experience for both customers and the team, enabling an accelerated digital transformation across Team Canada.

EXPERIENCE:

• 4-year bachelor’s degree (preferred)
• Digital or E-commerce knowledge and growth demonstrated: at 7-Eleven or relevant prior experience
• 5 years (+) Store operations multi-unit experience and success
• Leadership capabilities to lead cross functional teams and projects
  Location: Remote will be considered for this role

• Delivery program lead:
• Lead delivery expansion through digital product, cross functional department, and operations integration.
• Drive customer traffic and sales for delivery through own channel and third-party delivery partners
• Manage program operations and financials to drive profitable delivery growth, influencing merchandising, marketing and store operations.
• Strengthen business relationships with third party, delivery partners and identifying new growth opportunitues
• Key liaison with US delivery operations and product team.
• Digital product lead:
• Canada lead for digital product integration – liaise and influence the US product team to meet Canada needs and integrate unique Canadian differences.
• Ensure cross functional teams Canadianize and deliver services as needed to support launches and improvementsfor delivery and other digital programs to support store operations and customer experience.
• Demonstrate a customer obsessed ‘0’ error approach – for external and internal customers - ensuring that every digital product, program, and delivery menu has a formal test protocol before going live.
• Support digital transformation across the organization through:
• reinforcement and education of day-to-day processes for store troubleshooting.
• urgent root cause analysis for macro issues and deploying solutions in partnership with the relevant US team.
• Key SME to support sales building and insight driven growth through partner platforms and 7-eleven data.
• Key field communicator to store operations team enabling insight and success sharing to drive growth.
• Execute other projects as requested by business partners and Director of Marketing & Digital – Canada
• Proven track record of creative and resourceful approaches to unique business challenges
• Demonstrated ability in making brand-appropriate & business building strategic decisions
• Demonstrated ability to ideate and develop plans through data and consumer insights.
• Self-motivated with ability to take initiative and pursue opportunities - from scoping to execution
• Excellent organization and prioritization skills; ability to handle multiple projects simultaneously ranging from strategy to execution
• Excellent written, communication and presentation skills required
• Strong quantitative skills required
• Works well independently and with a small team, project management skills and creativity is a must