Marketing & Operations Manager

at  Acorn Recruitment

Job Title: Marketing & Operations Manager
Location: Barnstaple
Salary: £30,000 to £40,000 per annum (starting level dependant on experience)
Employment Type: Permanent, Full Time, On site
Overview:
Our client are a fast-growing UK-based eCommerce business looking to increase their small team due to continued growth.
They are looking for a motivated and versatile Marketing & Operations Manager to join the business during this period of growth. This role is a unique opportunity to shape the future of the business and play a pivotal part in its success. We welcome applicants with a background in start ups and SME’s, with a driven & hands on approach, to apply.
The Role:
1: Operational Management

You’ll oversee the smooth day-to-day running of the business by managing a team of two who handle:

• Order Processing: Ensuring accurate and timely order fulfillment.
• Packing & Shipping: Managing logistics for domestic and international orders.
• Stock Management: Monitoring inventory and coordinating with suppliers.
• Customer Service: Ensuring high standards of customer care via email, phone, and online platforms.
• Returns: Streamlining return and refund processes.
• Bookkeeping & Payroll: Overseeing financial processes with support from our accountants.

2: Digital Marketing & E-commerce Management

You’ll also take charge of growing the digital presence and revenue by:

• Managing freelancers across various marketing disciplines such as Ads, SEO, Influencers etc…
• Running campaigns across platforms such as Google, Bing, Facebook, TikTok, Amazon, and eBay.
• Developing and launching email marketing and affiliate programs.
• Analysing marketing data to assess performance and optimise strategies
• Researching and developing creative image and video content
• Competitor research
• Planning promotions

Candidate Requirements:

• A dynamic problem-solver who thrives in a multitasking environment.
• Proven experience in Digital/Ecommerce Marketing and Operations
• Strong organisational skills and the ability to streamline and automate processes.
• A proactive, self-driven approach with the ability to lead and inspire a small team.
• Excellent communication skills to collaborate with both internal teams and external partners.
• Proficiency in SEO, Google Ads, and social media management
• Excellent analytical and copywriting abilities
• Familiarity with Adobe Photoshop and WordPress
• Advanced skills in Microsoft Excel and Microsoft Office Suite

Why Join Us?

• Growth Potential: Be part of a business poised for significant expansion and directly influence its trajectory.
• Dynamic Role: No two days are the same - perfect for a motivated individual who enjoys variety.
• Career Development: Salary progression and long-term performance-based incentives.

Expected start date: 03/02/2025
Apply online today!
Acorn by Synergie acts as an employment agency for permanent recruitment

Please refer the Job description for details