Marketing Support Specialist APAC

at  Arthrex

COMPANY DESCRIPTION:

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better™. We are committed to delivering uncompromising quality to the health care professionals who use our products, and ultimately, the millions of patients whose lives we impact.

ABOUT THE REQUIREMENTS:

To be successful in this role you will bring strong business and marketing support skills. You will thrive in an environment with diverse stakeholders and complex requirements, where you will be a key player in ensuring work requests are managed through the appropriate internal channels including the Marketing Resource Management (MRM) system, Global Events Management System (GEMS) and Cvent.

• Marketing and/or Events Management experience (whilst medical device industry experience will be highly considered, it is not an essential requirement)
• Tertiary level qualifications in Marketing or Business
• Time management and organisational skills with the ability to prioritise competing tasks
• High attention to detail with strong written and verbal communication skills
• Can do positive attitude with passion to help people
• Strong proficiency with Microsoft Suite
• Relevant systems experience would be highly advantageous e.g. Adobe Creative, Cvent, Salesforce and SAP)
• Experience with CRM and downstream marketing
• Valid Australian work rights

ABOUT THE ROLE:

The Marketing Support Specialist, APAC will be responsible for the optimisation of marketing projects, organization of events across the APAC region, and supporting the administrative needs of the APAC Product Marketing team. This will be achieved through the successful coordination of the planning and approval process across business functions and stakeholders.
Working closely with various APAC functional teams, country teams and global marketing teams, this role will provide important insights and input to represent and champion Arthrex’s product portfolio across the Asia Pacific region. The ability to partner with cross-functional and cross-cultural teams, build strong relationships, influence, motivate, administer marketing plans and events as well as manage multiple marketing projects at the same time is critical.

KEY RESPONSIBILITIES INCLUDE:

• Project management of all APAC marketing projects.
• Key liaison for all marketing requests across business functions within the APAC region.
• Management of stakeholder relationships and expectations both internally and externally within the APAC region.
• Accountable for the end-to-end delivery of marketing projects, including project scope, goals and deliverables with the requester and assigning the appropriate resources, workflow and approval process required.
• Effectively managing the submission, planning, registration and approval process for all APAC marketing and corporate events including ascertaining appropriate approval and contractual information associated with these.
• Localisation of marketing assets for brand campaigns, corporate events and trade shows.
• Providing administrative support for the APAC Product Marketing department.
• Increasing the Arthrex brand awareness across the APAC region.
• Ensuring alignment to the Arthrex global brand guidelines

To be successful in this role you will bring strong business and marketing support skills. You will thrive in an environment with diverse stakeholders and complex requirements, where you will be a key player in ensuring work requests are managed through the appropriate internal channels including the Marketing Resource Management (MRM) system, Global Events Management System (GEMS) and Cvent.

• Marketing and/or Events Management experience (whilst medical device industry experience will be highly considered, it is not an essential requirement)
• Tertiary level qualifications in Marketing or Business
• Time management and organisational skills with the ability to prioritise competing tasks
• High attention to detail with strong written and verbal communication skills
• Can do positive attitude with passion to help people
• Strong proficiency with Microsoft Suite
• Relevant systems experience would be highly advantageous e.g. Adobe Creative, Cvent, Salesforce and SAP)
• Experience with CRM and downstream marketing
• Valid Australian work right