Match Day Management - Casual

at  Sodexo

Job Introduction
We’re experience makers.
And relationship builders.
And we’re hiring!
Most people only dream of being at the most exclusive places or out-of-this world events. At Sodexo Live! you don’t dream it, you live it every day. Here you’ll grow your skills at the most celebrated events and venues alongside a team of hospitality professionals that work, celebrate, and make memories together. Because we’re more than just waiters.
Be part of something greater.
We currently have an opportunity for casual staff to join our amazing team at Headingley Stadium, Leeds
This is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. A need for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. With the opportunity to work at both Matchday and Non-Matchday Events.

Main Responsibilities

• Ensure area is setup prior to guests arrival.
• To attend pre-match managers briefings
• Conduct a comprehensive staff briefing prior to service, ensuing all staff are in correct uniform and standards are being met
• To liaise with the kitchen team, ensuring all food products are serviced in line with timings specified.
• A thorough understanding of food and beverage packages and menus.
• Working in adherence with Food Allergens information and service procedures.
• Ensuring that both bar and food staff are attentive to guests needs, working in a timely manner to minimise any wait times.
• Ensuring all food and beverage products serviced are of the highest possible standard, well presented and with correct garnish.
• Deal with customer and staff complaints effectively and efficiently.
• To accurately and thoroughly record all guest feedback.
• Be flexible & adaptable to changes, working in different areas as necessary due to business demands or in line with any reasonable request.
• To comply fully with all regulations relating to Health and Safety.

The Ideal Candidate

• Excellent verbal communication skills
• Being friendly yet professional
• Good attention to detail and punctuality
• Experience within a hospitality, catering or bar setting
• Experience in managing a team

About The Company

WE’RE EXPERIENCE MAKERS.

And go-getters, fanatic foodies, and community pillars.
At Sodexo Live! build a career where ‘everyday’ is anything but normal. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return we’ll give you all you need to thrive.
We Belong to a team that feels like family, ACT with purpose and be inclusive, Thrive in our career, while able to Be Live in the moment creating exceptional memories.
After giving it all, you’ll return home knowing that you’ve played your part in creating a truly unforgettable moment.
Because at Sodexo Live! we’re so much more.
Be part of something greater

• Ensure area is setup prior to guests arrival.
• To attend pre-match managers briefings
• Conduct a comprehensive staff briefing prior to service, ensuing all staff are in correct uniform and standards are being met
• To liaise with the kitchen team, ensuring all food products are serviced in line with timings specified.
• A thorough understanding of food and beverage packages and menus.
• Working in adherence with Food Allergens information and service procedures.
• Ensuring that both bar and food staff are attentive to guests needs, working in a timely manner to minimise any wait times.
• Ensuring all food and beverage products serviced are of the highest possible standard, well presented and with correct garnish.
• Deal with customer and staff complaints effectively and efficiently.
• To accurately and thoroughly record all guest feedback.
• Be flexible & adaptable to changes, working in different areas as necessary due to business demands or in line with any reasonable request.
• To comply fully with all regulations relating to Health and Safety