Match Operations Lead

at  Tennis Australia

• Maternity contract opportunity to lead our Ballkid Program until February 2026!
• Flexible work practices with two days from home
• Great perks including event tickets, onsite car parking and gym
  Tennis Australia (TA) is one of the largest rights-holder, sport’s governing body and media production houses in Asia-Pacific and each year we deliver Australia’s premier sports and entertainment event, the Australian Open (AO). Employing passionate innovators from around the world and with the value of imagination underpinning everything we do, we strive to create world-leading, iconic experiences for our fans, patrons, and players.
  We are now looking for a contract Match Operations Lead to join our team from October 2024 until February 2026.
  We believe tennis is a sport that is open for all, and we want our team to reflect the communities we work and play in. We take great pride in providing a working environment that allows people to be their authentic self and offers the flexibility that our people need to thrive both at work and at home. We strongly encourage women, Aboriginal and Torres Strait Islander people, people who identify as LGBTQI, people with a disability and people from culturally diverse backgrounds to apply.
  About the role
  The role will also be responsible for leveraging the successful AO program to support and implement successful Ballkids programs nationally and in Asia including the management of successful partnerships associated with the program.

In this role you will:

• Lead marketing, application & communication processes for the Tennis Australia Ballkid Program (inc. AO & State based events) e.g. lead the implementation and delivery of the national management plan for Ballkid recruitment and communication to all AO and state-based events
• Provide world class Ballkid Program experiences, leveraging the AO Ballkid Program success to attract and retain Ballkids nationally, making their experiences unforgettable
• Accountability for Ballkid Program delivery, ensuring opportunities for streamlined processes across the nation regarding consistency of the Ballkid Program experiences
• Compliance with all Integrity & OHS policies, procedures and requirements, e.g. ensure all operational components of the Ballkid Program operate within the framework of the TA Safeguarding Children & Member Protection Policy (e.g. site / international ventures)
• Chaperone Ball kids to and from international events if required, leveraging the success of the Australian Grand Slam to capitalise on international opportunities to grow the program and experiences for all participants
• Leadership and development of team members, coaching, motivating and installing confidence in others to realise their strengths and ability to succeed

About you

What you’ll bring to the role:

• Tertiary Qualification in Business, Sports Administration, Event Management or similar
• Previous experience coordinating major events would be highly regarded
• Demonstrated experience working with program design
• Sound experience working with children and parents in delivering exceptional experiences
• First aid and CPR certificates are desirable
• Demonstrated experience with Event Management Systems (IT) and websites beneficial
• Excellent word processing (Microsoft & Office products) and presentation documentation skills
• High level of attention to detail and organisational skills
• Ability to set priorities and work under pressure to meet strict deadlines
• Demonstrated experience in leading a high performing team
• Possess refined interpersonal skills and the ability to build collaborative relationships
• Display creative skills and innovative thinking
• Preparedness to be flexible in regard to working hours and arrangements (weekends and after-hours work required at times)
• You must hold (or be willing to obtain) a current Police Check and Working with Children Check

What’s to love?

• Career development with a range of formal education and on the job training opportunities
• Tickets to the Australian Open
• Health & wellbeing activities through our Thrive program
• Onsite gym & tennis facilities
• Flexible working practices
• Free car parking
• A range of discounts from our sponsorship partners

To Apply
If you think you’re up to the challenge, we’d love to hear from you! A copy of the position description can be found
here.
Please submit your resume and cover letter via our online application system.
If you need assistance or adjustments to fully participate in the application process, please contact recruit@tennis.com.au.
Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.
We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.
Even if we are not currently advertising the position that you are looking for today, we may be tomorrow. There are a number of ways that you can keep up-to-date with new opportunities as they happen.
We encourage you to create a profile and register for our job alerts, as well as follow Tennis Australia on
LinkedIn
to stay up to date on the latest news and opportunities

In this role you will:

• Lead marketing, application & communication processes for the Tennis Australia Ballkid Program (inc. AO & State based events) e.g. lead the implementation and delivery of the national management plan for Ballkid recruitment and communication to all AO and state-based events
• Provide world class Ballkid Program experiences, leveraging the AO Ballkid Program success to attract and retain Ballkids nationally, making their experiences unforgettable
• Accountability for Ballkid Program delivery, ensuring opportunities for streamlined processes across the nation regarding consistency of the Ballkid Program experiences
• Compliance with all Integrity & OHS policies, procedures and requirements, e.g. ensure all operational components of the Ballkid Program operate within the framework of the TA Safeguarding Children & Member Protection Policy (e.g. site / international ventures)
• Chaperone Ball kids to and from international events if required, leveraging the success of the Australian Grand Slam to capitalise on international opportunities to grow the program and experiences for all participants
• Leadership and development of team members, coaching, motivating and installing confidence in others to realise their strengths and ability to succee

What you’ll bring to the role:

• Tertiary Qualification in Business, Sports Administration, Event Management or similar
• Previous experience coordinating major events would be highly regarded
• Demonstrated experience working with program design
• Sound experience working with children and parents in delivering exceptional experiences
• First aid and CPR certificates are desirable
• Demonstrated experience with Event Management Systems (IT) and websites beneficial
• Excellent word processing (Microsoft & Office products) and presentation documentation skills
• High level of attention to detail and organisational skills
• Ability to set priorities and work under pressure to meet strict deadlines
• Demonstrated experience in leading a high performing team
• Possess refined interpersonal skills and the ability to build collaborative relationships
• Display creative skills and innovative thinking
• Preparedness to be flexible in regard to working hours and arrangements (weekends and after-hours work required at times)
• You must hold (or be willing to obtain) a current Police Check and Working with Children Chec