Maternity Booking Clerk/Receptionist

at  East and North Hertfordshire NHS Trust

We are recruiting for a Maternity Booking Clerk who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
This role will involve cross site reception cover for Lister Hospital, QEII Hospital and Hertford County Hospital. This role also involves office-based administration supporting the maternity service managing referrals, phone lines, preparation of clinics and many other administration tasks.
You will need to have initiative and be able to cope with working in a very busy and demanding environment. You will need to be flexible and able to work shift patterns.
Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!
The post holder will be one of a team of Administration Clerks providing a clerical/administrative support for the Consultants and their respective medical teams within the Obstetrics and Gynaecology Directorate.
The post holder will deal directly with patients and relatives over the telephone and in person, accurately registering and updating details onto the hospital and national databases and assisting in any enquiries from internal or external agencies.
At East & North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

WE RUN THE FOLLOWING HOSPITALS:

The Lister Hospital, Stevenage
New Queen Elizabeth II (New QEII), Welwyn Garden City
Hertford County, Hertford
Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation & our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role

Please refer the Job description for details