Maternity Support Worker - Outpatients/Community

at  Chelsea and Westminster Hospital NHS Foundation Trust

The primary role of the Maternity Support Worker (MSW) is to assist, support and work in collaboration with the midwife and the wider multidisciplinary team; in order to provide a safe and holistic approach to women centred care.
The midwife is ultimately responsible for the care of the mother and her new-born(s), and it is under the direct or indirect supervision of the midwife that the MSW assists with and provides care following completion of any relevant or appropriate training. The employee will be provided with appropriate training for the clinical setting in which they are working. These settings include antenatal inpatient or outpatient care, intrapartum inpatient care and postnatal inpatient and outpatient care
The post holder is expected to have undertaken a set of defined competencies; including the ‘care certificate’. This certificate ensures the minimum standards for the role are met, and can further be incorporated into a ‘skills passport’. Support will be given to employees to further develop their skills and explore pathways for progression where appropriate.
You will be employed as a band 2 maternity support worker if level 3 maternity support worker apprenticeship has not been completed, once completed this you will be upgrades to a band 3 maternity support worker in the trust.
Chelsea and Westminster Hospital NHS Foundation Trust is one of England’s top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us ‘Good’ in safety, effectiveness, care, and responsiveness, and ’Outstanding’ in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Non-clinical
Assist with the admission, orientation and discharge of women and their babies in accordance with local policy and guidance.
Ensure that all clinical documentation is accurately, collected, updated, stored and filed in accordance with local information governance and record keeping policy and guidance.
Work closely with administrative staff in order to provide additional support to this service as required.
Participate in tracking, obtaining and filing clinical records as required, under instruction and in line with local policy and guidance.
Provide administrative support to the maternity team, both in the hospital and community settings.
Manage own time effectively whilst prioritising care needs for women and their babies under care under the direction of the midwife.
Act reliably; relaying messages to the appropriate person in an effective and timely manner, whilst maintaining women’s confidentiality.
C onvey an approachable and professional attitude to all mothers and their families.
Communicate effectively with women and their families in all settings, with particular attention to providing updates on any delays or changes to their care.
Ensure that knowledge of local safeguarding policy and procedure is maintained.
Clinical
Responsibly receive details of daily duties from the midwife, and use own discretion when prioritising care, under direction and supervision.
Undertake routine observations (and escalate any deviation from the normal range) to the named midwife or appropriate member of the multi-professional team.
Support women during clinical procedures, including attending to any personal hygiene needs as necessary.
Assist /act as a runner in obstetric theatres.
Provide support to labouring women if asked to do so, and under the supervision of the midwife.
Supporting women in their choice of infant feeding, and have awareness of the options available.
Provide evidence based support, assistance and advice to women who are breastfeeding, or are planning to breastfeed.
Support and assist women with artificial feeding in line with local and national policy and guidance.
Please see attached job description and person specification to this advert for further details

Please refer the Job description for details