Matron - General Surgery/Urology

at  Mersey and West Lancashire Teaching Hospitals NHS Trust

A fantastic opportunity has arisen for applicants to apply for the Matron post, to lead a team of professionals to provide the best care within our General Surgery/Urology departments.
This is an exciting opportunity for a forward thinking, highly motivated individual to join a dynamic, rapidly expanding team, delivering multidisciplinary care within General Surgery & Urology.
Working closely with the Clinical Director and Directorate Manager, the successful applicant must be willing to lead and develop patient services within these specialties - working to improve the patient experience. You must have a proven track record of progressive leadership and development. Be an effective role model, self-motivated with the passion, drive and adaptability to cope with change within the Trust and across the whole of the health economy that we provide our services to.
You should possess excellent communication skills, be visible and accessible with quality and standards as your priority. You will need to be flexible and resilient in order to cope with the demands of the role. In addition you must be able to influence and negotiate in order to improve the service your teams provide for their patients.
An Enhanced DBS with barred lists for both Adults & Children is required for this post.
To provide clinical, professional, and managerial leadership within the service, ensuring that action is taken at all levels to empower Nurses/Midwives in providing demonstrably high standards of care in a clean and safe environment.
To provide strong clinical leadership skills, with the ability to work as part of a multidisciplinary team, work across boundaries, influence, and lead others in practice to deliver clinical outcomes.
The post holder will be ‘visible’ and recognisable to patients, relatives and staff and act as a ‘champion’ for quality and equality of standards and patient care within the Trust.
Act as lead nurse/midwife for the care of patients within their sphere of responsibility.
To be responsible for the implementation, monitoring, training, and audit of all quality standards, in particular infection prevention and control measures within areas of responsibility.
To support service improvements ensuring patient safety and quality of care within these processes.
Has overall accountability within their areas of responsibility for the monitoring, review, improvement and provision of evidence and assurance relating to patient care.
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.

PROFESSIONAL CONDUCT

Maintain and develop own professional competence and expertise and always comply with the NMC statutory regulations.
Act as role model for nursing/midwifery and clinical staff ensuring that their practice is in accordance with his/her job role, job description and professional parameters.
Continuously develop individual knowledge and skills, particularly in relation to evidence-based practice.
Prioritise work to meet personal and organisational objectives.
Ensure other practice in accordance with the NMC Code of Conduct and other applicable professional standards.

QUALITY MANAGEMENT (SAFETY, EXPERIENCE & EFFECTIVENESS)

• Promote the importance and benefits of high-quality care.
  Promote a quality and safety culture within the Division/service that promotes and values achievement in patient safety and quality.
  Ensure that standards of care within designed areas are maintained at a high standard in accordance with NMC, national best practice, CQC, statutory regulations, Trust Standards and are in line with evidence-based practice.
  Monitor performance on patient safety and take steps to address areas of concern through local checklists, Quality indicators, clinical metrics, environmental audits and assessment and accreditation programmes.
  Support quality improvements within responsible areas and provide leadership in implementing quality strategies.
  Lead Trust Wide Quality Improvement initiatives through identified methodology.
  Ensure that all untoward incidents and near-misses are reported by staff within the Division/service in accordance with the Trust policy, and ensure lessons are learned and communicated to staff within the Division/Service

KEY DUTIES

Agree service requirements with relevant service/nursing leads, Ward Managers, Sister/Charge Nurses.
Plan service requirements as identified, in consultation with relevant stakeholders.
Maintain a healthy, safe, and productive working environment in line with legal, organisational and professional requirements.
Monitor the quality of nursing/midwifery services through Quality Care Indicators (QCI) and local metrics.
Provide nursing/midwifery knowledge and skills to undertake the operational management and strategic development of the service.
Escalation of any professional nursing concerns to the Associate Director of Nursing and the Clinical Director/Manager as appropriate.
Contribute to performance management of the service ensuring delivery of key targets by assisting in collecting and collating evidence necessary to demonstrate compliance with CQC essential standard and escalate to the relevant manager.
Maintain a high profile in the clinical areas being accessible to staff, patients and their families providing support and advice and addressing any problems.
Lead, facilitate and chair meetings across the Division/service or Trust, providing clinical expertise, professional leadership, and management for designated project.
Participate and lead in Division/service and nurse management issues.

PEOPLE MANAGEMENT RESPONSIBILITIES

Develop and maintain productive working relationships to ensure a high standard of patient care.
Enhance the trust and support of senior staff, colleagues, and the multi-disciplinary team.
Ensure all staff within area of responsibility are up to date with mandatory and role specific training and have up to date training records available.
Undertake performance management activities for staff in line with Trust policy.
Implement, maintain and be responsible for a robust annual leave process in the Division/service that enables effective service continuity, in line with E-roster policy.
Implement and maintain appropriate sickness management processes are in place and contribute to the Trust and business unit targets.
Provide appropriate guidance and support to staff in line with the Trust’s disciplinary and sickness procedures. Lead, and be responsible for, the implementation of HR policies within the departments and participate in formal stages of the procedures as requested by senior/service leader.
Plan, implement and manage change processes or service reviews, paying particular attention to clinical staffing, nursing practice and operational systems within the division/service.
Role model Trust leadership attitudes, behaviours, and values. Challenge inappropriate attitudes or behaviour and recognise & value appropriate behaviour, consistent with Trust values & the Trust leadership model.
Cultivate an open & honest culture where people feel able to raise concerns & share good practice – through role modelling & positive reinforcement. Ensure concerns are listened to, acted upon & feedback is given. Take ownership of problems, and/or influence if outside control.
Develop team morale and motivation through effective personal leadership ensuring views and decisions are communicated up and down the management structure.
Regularly communicate Trust and service strategic objectives and key issues to all staff.
Create opportunities to enhance staff involvement in the operational running of the service, encouraging staff to get involved, put forward ideas, concerns & suggestions.
Responsible for the health, safety and wellbeing of staff within the speciality/unit, ensuring the effective implementation of trust policy.
Responsible for ensuring recruitment and other people management processes and practices are in line with the Trust policy.
Responsible for staff complying with mandatory and role specific training/appraisal and on-going development for staff.
Pro-actively manage staff to ensure compliance with recruitment and retention processes and mandatory/role specific training.
Support the team and the individuals in the team to develop and maintain performance.
Identify the development needs of teams and individuals through the Personal Development Plan process.
Plan the development needs of teams and individuals and identify/implement succession planning strategies.
Develop teams to improve their clinical knowledge, skills, patient centred care and performance.
Support individual learning and development, in line with service development and trust vision.
Effectively manage the performance of teams and individuals