MBA Assistant Director

at  The University of Manchester

JOIN ONE OF THE WORLD’S LEADING INTERNATIONAL BUSINESS SCHOOLS

Alliance Manchester Business School is seeking to appoint a talented and motivated individual to join our Operations team as Assistant MBA Director.
Alliance Manchester Business School is the largest campus-based business and management school in the UK. We provide world-class business and management education to undergraduates, postgraduates, experienced practitioners, and those with serious academic and research ambitions. We are an international and progressive school, delivering cutting edge business thinking and teaching informed by the contemporary commercial environment.
Launched as one of the first MBA programmes in the UK in the 1960s and with a proud history, the FT MBA is one of the key reputation drivers of AMBS. The key distinctive features of our FT MBA programme include a focus on experiential and consultancy-led learning, a global outlook and a behavioural approach. The Global MBA has been delivered transnationally since 1992 through the network of UoM international centres.
The MBA Assistant Director role has a primary focus of developing the student experience through the entire student journey. This means collaborating closely with a number of MBA programme teams to undertake activities such as: supporting programme marketing, interviewing prospective programme candidates, organising key programme activities such as induction and study tour, managing student complaints and concerns, ensuring appropriate wellbeing support, building student relationships and engaging with student feedback, input into academic programme developments, and supporting alumni engagement.
In terms of delivering this experience, the MBA Assistant Director will work closely with the Full-time MBA Programme Director. The role holder will also play an important role as a member of the Operations management team, and along with the Global MBA Assistant MBA Director will manage the student services team, having direct responsibility for the Student Experience & Communications team.
Applicants should possess a first degree (or relevant professional qualification) and/or significant experience of working in a senior programme administration role, within a Higher Education Institution. Applicants should also have experience of working in a customer focused environment and delivering exceptional customer service. Experience of working in the MBA Environment although not essential would be welcomed.
As an equal opportunities employer, we welcome applications from all suitably qualified persons. As we are committed to the principles of the Race Equality Charter Mark, we would particularly welcome applications from the black and minority ethnic (BME) community who are currently under-represented at this level in this area. All appointments will be made on merit.
Interviews will take place on 5th February 2025, depending on candidate availability.

Please refer the Job description for details