MDM Engineer (Mobility Device Management)

at  Concentrix

Job Title:
MDM Engineer (Mobility Device Management)
Job Description
Join Our Team at Concentrix!
At Concentrix, our mission is to be the world’s greatest customer engagement services company, rich in diversity and talent. We are committed to doing right by and for our people, clients, their customers, our staff, communities, and our planet. We cannot achieve this vision without you!
Why Concentrix?
Are you passionate about enhancing business performance for the world’s top brands? With our presence in over 70 countries across 6 continents, Concentrix offers a dynamic and inclusive workplace where your talents can truly make an impact. Regardless of the team, we look for certain qualities in all our hires. If you embody these traits, we would love to explore career opportunities with you.
About Concentrix Catalyst
Concentrix Catalyst is the experience design and engineering team of Concentrix, a leading global solutions company that reimagines customer experience (CX) through strategy, talent, and technology. By combining human-centered design, powerful data, and cutting-edge technology, we accelerate CX transformation at scale.
Position: MDM Engineer
We are seeking a skilled Contract Engineer to join our dynamic team and lead the unattended deployment of browser extensions across large-scale enterprise environments. If you are an expert in Mobile Device Management (MDM) platforms and scripting for automated installations, we want to hear from you!

REQUIRED QUALIFICATIONS:

• Proven experience in scripting for unattended software installations on Windows and macOS (e.g., PowerShell, Bash, Python).
• Strong knowledge of MDM platforms, particularly Microsoft Intune.
• Experience deploying applications and extensions to iOS devices through MDM solutions.
• Familiarity with enterprise browser extension deployment strategies and best practices.
• Understanding of Group Policy and other Windows management technologies.
• Experience with macOS management tools and iOS configuration profiles.
• Preferred Qualifications:
• Experience with additional MDM platforms (e.g., Jamf, VMware Workspace ONE).
• Knowledge of browser extension development and security best practices.
• Familiarity with cloud management platforms for cross-platform device administration.
• Experience with version control systems and CI/CD pipelines for deployment scripts.
• Understanding of enterprise security policies and compliance requirements.

• Develop and implement scripts for unattended installation of browser extensions across Windows, macOS, and iOS devices.
• Create and maintain deployment packages compatible with common MDM platforms, particularly Microsoft Intune.
• Optimize deployment processes to ensure efficient and reliable extension installations across large device fleets.
• Troubleshoot deployment issues and provide tailored solutions for various enterprise environments.
• Collaborate with the development team to ensure extensions are correctly packaged for mass deployment.
• Document deployment procedures, best practices, and troubleshooting guides for internal and client use.