Meat - Meat Clerk

at  Outpost Natural Foods

TITLE: Meat Clerk DEPARTMENT: Meat
STATUS: PT/FT, Clerk, Union, Hourly REPORTS TO: Meat Coordinator
JOB SUMMARY: To ensure the highest level of service possible to Outpost’s internal and external customers. To ensure a clean, neat, and attractive appearance of meat case and display areas.
WORK ENVIRONMENT: Fast paced retail floor. Regular work near moving mechanical parts (i.e. meat saws and grinders) and in cold climate conditions (i.e. meat coolers/freezers). Ability to work in moderate and loud noise environments including, but not limited to: paging, telephones, human voices, and machinery. Position requires working during busy retail times, which include weekends, afternoons, and evenings.

KNOWLEDGE, SKILLS, ABILITIES:

• Outstanding customer service skills
• Attention to detail and good organizational skills
• Ability to handle multiple demands and work under time pressures
• Willingness to be open, to learn, and take on new responsibilities
• Demonstrate objectivity, neutrality and calmness under pressure
• Ability to maintain a cooperative, friendly, and outgoing attitude
• Regular, predictable attendance
• Effective communication skills in English
• Ability to read and comprehend instructions
• Ability to work in a fast paced environment
• Ability to follow through on systems, procedures and policies

ESSENTIAL PHYSICAL REQUIREMENTS:

• Standing, walking, bending, sitting, reaching
• Using hands or fingers to handle or feel
• Specific vision ability: close vision, distance vision, color vision, depth perception, and adjust focus
• Ability to taste and smell
• Use of sharp cutting instruments
• Ability to lift up to 60 lbs.

IMPORTANT DISCLAIMER NOTICE:

The job duties, elements, responsibilities, skills, functions, experience, educational factors, requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that the employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or a work environment change

1. Customer Service
   a. Treat people fairly, consistently, and with respect.
   b. Ensure efficient, informative, and friendly service according to established customer service vision and standards.
2. Meat Department Responsibilities
   a. Greet customers at meat counter and assist them in a timely manner.
   b. Fill customer’s orders accurately and promptly.
   c. Follow standards of production.
   d. Provide product information and educational materials to customers and staff.
   e. Be knowledgeable of products to make recommendations to customers.
   f. Grind, wrap and price meat.
   g. Stock and rotate products.
   h. See that unsellable items are properly recorded and disposed.
   i. Accurately record credits, losses, and transfers.
   j. Assist in the maintenance and cleaning of meat displays, coolers, equipment, cutting room, and storage areas.
   k. Follow proper procedures in closing down and cleaning meat department at end of shift.
   l. Follow safety guidelines in regards to lifting, cutting equipment, baler, pallet jack operation, etc.
   m. Participate in inventory.
   n. Attend department meetings as scheduled.
3. All Staff Duties
   a. Abide by all Co-op policies and procedures as outlined in the Employee Handbook and other company documents.
   b. Keep store orderly and clean.
   c. Maintain a positive attitude.
   d. Perform all other duties as assigned by department coordinator or supervisory staff.