Media Sales Executive

at  HomeLet

Job Advert
HomeLet are looking for a new Media Sales Executive. The ideal candidate is someone who is customer centric and results orientated.
Job purpose:
To sell Sky services to customers by utilising outbound data and inbound calls/warm transfers from other areas of the business. Achieving and exceeding set targets and KPI’s, whilst adhering to quality guidelines and scripting.

EDUCATION/ QUALIFICATIONS:

• GCSE in English Language and Maths (or equivalent).
• Computer Literate.

Experience and Knowledge:

• Proven sales experience.
• Experience of working to targets.
• Experience of regulated products, non advised/advised selling and or financial/insurance experience.

• Sell Media Services directly to customers that are eligible
• Meet individual/exceed targets and assist in meeting targets set for team and business unit
• Outbound call on leads provided from agents and other areas of the business
• Maximise your opportunity to sell through ownership of you own productivity
• To be aware of the department targets work as part of a team to ensure you strive to influence this in a positive way
• Offer support to your team leader and step up to lead the team in their absence in in terms of conduct, behaviours, output and tasks
• Approach each day as a fresh challenge and with an enthusiasm to deliver
• To ensure that TCF requirements are followed throughout company processes, procedures and in dealing with customers
• Work using script/call guide
• To take ownership and responsibility of your workload and performance
• To take ownership of keeping up to date with the newest offers available for our customers and the savings that can be made as a HomeLet customer
• To achieve or exceed target on all quality assessments
• Work closely with all departments to deliver exceptional service
• To identify and make recommendations for improvements to current working practices as required
• Effectively deal with and log complaints
• To carry out any other tasks as directed by Team Leaders or Manager