Medical Administrator

at  PrimaryCareCareers

ABOUT THE CANDIDATE

We welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of administration and customer service.
Qualifications and experience required:

Essential:

• Educated to GCSE level (or equivalent).
• Experience of working within a healthcare setting.
• Experience of administration duties.
• Experience working with the general public.
• Excellent interpersonal and communication skills (written and oral).
• Strong IT skills.
• Clear, polite telephone manner.
• Competent in the use of Office and Outlook.
• Effective time management (planning and organising).
• Ability to work as a team member and autonomously.
• Excellent inter-personal skills and ability to work within a busy team-based environment.
• Problem solving and analytical skills.
• Ability to follow policy and procedure.
• Flexible approach.
• Attention to detail.
• Ability to work as part of a busy team

Desirable:

• Business administration qualification.
• EMIS skills.

ABOUT US

We provide services to over 16,000 patients who live in a practice area of 75 square miles of rural West Suffolk, straddling the A14, between Thurston in the west, and Haughley in the east.
We pride ourselves on the high standards of our care we are holders of the Royal College of General Practitioners Practice Accreditation Award, a quality mark held by only 19 practices in the UK.
Our 7 GP partners and 5 non-partner GPs lead a multidisciplinary team of nurses, health care assistants, pharmacists and midwives all of whom are based in our purpose-built premises.

Benefits of working for Woolpit Health Centre include:

• Attractive rates of pay with annual pay review (not agenda for change).
• Regular one-to-ones to aid good communication.
• Generous annual leave entitlement.
• Voluntary overtime when available.
• Plenty of training opportunities.
• Membership of the NHS contributory pension scheme.
• Option of NHS discount and Blue Light Card for retail/dining/holidays etc.
• Free uniform.

Woolpit Health Centre is looking for an enthusiastic, motivated and adaptable medical administrator to join our friendly administration team on a full-time basis. This is a great opportunity for those already working in a healthcare setting who wish to work within primary care or for those who wish to start a career in administration.

Main duties include:

• Check and monitor the practices generic email account.
• Transfer clinical records, allocating to workflow for review by doctors and responding to queries from health professionals, patients and third parties.
• Scan/upload clinical correspondence onto the clinical system and input coding data into the patient’s healthcare records.
• Distribute daily pathology laboratory results within the clinical system for clinicians review.
• Ensure all tasks within the clinical systems are dealt with efficiently.
• Monitor and process daily administrative eConsult requests.
• Manage all patient, healthcare professional and staff enquiries in an effective manner.
• Answer incoming phone calls, transferring calls or dealing with the callers request appropriately.
• Register and monitor new patient registrations via the Healthtech-1 portal.
• Process new patients medical records and deductions.