Medical Assistant

at  Grace Health

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to assist in advancing Grace Health’s mission and to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILLS:

• Pleasant personality
• Cooperative attitude
• Completed a recognized medical assistant program
• Written and oral communication skills
• Computer skills

EDUCATION AND/OR EXPERIENCE:

Must have a high-school diploma and either significant on-the-job experience or certification as a medical assistant.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Place patients in rooms after age, weight, vital signs, and chief complaints are taken and recorded in medical record
• Properly prepare the patient for the exam and assist the physician as needed with exams, ultrasounds, and procedures
• Make certain that all pertinent pre-clinic laboratory or other pertinent data is in chart at time of visit
• Have a working knowledge of setting up and assisting with minor surgery, suturing, casting, social service exams, gynecologic exams, toenail removal, and cryosurgery
• Perform phlebotomy, urinalysis, and other in office laboratories
• Prepare slides for urinalysis, KOH, and wet prep microscopic exam
• Practice Universal Precautions at all times utilizing available safety equipment (gloves, shields, etc.)
• Maintain well-cleaned and stocked rooms and laboratory area
• Clean and sanitize instruments regularly
• Perform in-office diagnostic testing such as EKG and PFT and CLIA waived testing
• Have computer knowledge for operating lab computer to assist in entering laboratory tests and retrieving results of such
• Prepare and administer immunizations, allergy, or other injections
• Assist with phone triage and scheduling as needed
• Have knowledge of closing office procedure-turn off equipment, clean instruments
• Inform appropriate personnel of any needed supplies for rooms or laboratory
• Maintain current license and certification if applicable
• Assist with lifting patients as needed
• Cover clerical positions with filing and telephone operations when employees are on break, lunch, and away for other absences when necessary
• Obtain patient insurance pre-authorization for all referrals and procedures
• Perform all other duties as assigned

OTHER ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Grace Health recognizes that managing patient care is a team effort that involves clinical and non-clinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success.
• Team members must demonstrate excellent team communication and coordination to provide quality patient care.
• Care coordination includes communicating with community organizations, health plans, facilities, and specialists.
• Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice.
• Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations.
• Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high quality care.
• All team members will be involved in the process of improving quality incomes.
• Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement.
• Team members will participate in Grace Health’s advocacy program.

GENERAL DUTIES:

• Follows policies and procedures of the office, including administrative, clinical, quality assurance, and personnel
• Maintain good attendance (daily, meetings, and other assignment tasks)
• Maintain timely documentation of all work assignments
• Maintain patient confidentiality
• Routinely keep supervisor informed about attendance and job assignments
• Flexible in being able to multitask
• Work effectively and at an efficient pace
• Work cooperatively with physicians, administration, and peers
• Performs duties in compliance with laws, regulations, and Grace Health policies and procedures