Medical Assistant / Patient Service Coordinator (Medical Oncology) - McKeesport

at  UPMC

Are you passionate about patient care? Do you thrive in a hands-on healthcare environment? At UPMC Hillman Cancer Center, we’re dedicated to making a difference. As a Medical Assistant, you’ll work alongside our Life Changers to provide high-quality patient care. Build meaningful relationships with patients and create a safe, comforting environment.

• Position: Medical Assistant / Patient Service Coordinator with the Hillman Cancer Center in McKeesport, PA
• Schedule: Monday through Friday, daylight hours
• No evenings, weekends, or holidays are required!

This role will be responsible for assisting physicians with various aspects of patient care (including clerical, environmental, and organizational tasks) ensuring patient satisfaction. Daily tasks will include taking vital signs, performing phlebotomy, registering patients, scheduling testing, exams, and treatments, as well as stocking supplies, and cleaning exam rooms.

• Completes vital signs, specimen testing and EKGs as needed.
• Organizes daily schedule of patients, greet patients and assigns rooms.
• Orders supplies for unit as necessary.
• Maintains competency requirements.
• Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory.
• Greets each person entering the clinic, identifies self and role. Explains processes and procedures to new patients and assists with paperwork.
• Participate in interdisciplinary activities such as staff meetings and other committees as assigned.
• Other Duties as Assigned.
• Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customer.
• Anticipates and responds to meet customer needs.
• Respond appropriately to crisis situation as a team member.
• Participates in interdisciplinary activities such as staff meetings and other committees as assigned.
• Assists in the registration of patients to include verification and confirmation of health insurance coverage.
• Immediately report any situation that may impact safety of patients, visitors and staff.
• Provides front desk coverage as assigned.
• Continuously monitors environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic.
• Account for all customers in the clinic.
• Provides lobby/waiting room coordination and supervision.
• Serve as liaison between customer and clinic staff.
• Collects 100% of copays daily and correctly balances at the end of each day.
• Coordinates scheduling to include testing.
• Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician.
  UPMC has a robust career ladder for Medical Assistants and Patient Service Coordinators. Explore this opportunity to see how you can use your skills to make a difference!
  Applicants will be placed in the appropriate job title & salary based on their experience and education.