Medical Billing Supervisor

at  UNIVERSITY OF CALIFORNIA IRVINE

Overview:
UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America’s Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County’s only National Cancer Institute-designated comprehensive cancer center, high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center. UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County.
To learn more about UCI Health, visit www.ucihealth.org.
Responsibilities:

POSITION SUMMARY:

Under the direction of the Billing Manager, the employee is responsible for supervising the daily functions and operations of the designated billing Units. Keeps track of billing/collections flow adversities and takes appropriate action to address such issues and provides trends to management. Oversees overall workflow of billing unit(s); assures that tasks are accurately performed in a timely manner aimed at meeting targeted deadlines and goals. Trouble shoots problems and issues of daily correspondence; missing or delayed requests researches and provides resolutions. Creates, tracks and maintains productivity logs for unit.
Qualifications:

REQUIRED QUALIFICATIONS:

• Ability to establish and maintain effective working relationships across the Health System
• Ability to maintain a work pace appropriate to the workload
• Must demonstrate customer service skills appropriate to the job
• Excellent written and verbal communication skills in English
• Bachelor’s degree in related area and / or equivalent experience / training
• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
• Solid leadership skills to coach and improve staff performance. Ability to provide thorough and accurate review of complex subordinate work and to oversee coordination of ongoing tasks and projects over extended periods of time.
• Ability to supervise, schedule, and coordinate daily activities of subordinate staff and effectively manage multiple priorities in a fast-paced, dynamic environment.
• Solid knowledge of medical and insurance terminology, billing and / or collections internal procedures and external regulations.
• Working knowledge of human resources management policies, with the ability to evaluate and document human resources matters and performance.
• Solid skills in quality customer service. Interpersonal skills to manage conflict and collaborate effectively with all constituent groups, including patients, physician offices, third-party payors, attorneys, outside agencies, and clinical and administrative personnel across departments.
• Skilled in written and verbal communications, with the ability to effectively motivate others, to convey complex information in a clear and concise manner, and to prepare and present a variety of reports and analyses.
• Computer proficiency in all relevant software, hardware, and systems, including scheduling / calendaring programs to effectively set and communicate work schedules.

PREFERRED QUALIFICATIONS:

• Knowledge of University and medical center organizations, policies, procedures and forms

Please refer the Job description for details