Medical Collections Specialist

at  Robert Half

We are offering a contract to hire employment opportunity for a Medical Collections Specialist to join our team in Inglewood, California. This role is within the medical infusion industry and will initially be based in an office setting before transitioning to a hybrid remote role. As a Medical Collections Specialist, you will be tasked with handling collections from out of network insurance companies and dealing with aged accounts.

• Out of Network Collections experience

Handle collections from out of network insurance companies, ensuring accurate and timely transactions.

• Manage aged accounts and negotiate settlement amounts with insurance companies.
• Maintain detailed and accurate records of customer accounts, tracking all interactions and transactions.
• Utilize online web portals and phone communication for insurance follow-ups.
• Process appeals and handle denials, working to resolve any issues promptly and professionally.
• Apply expertise in Pharmacy Claim, Medical Collections, Medical Billing, Infusion, and Medical Denials to daily responsibilities.
• Monitor customer accounts to identify any irregularities or issues, taking appropriate action as needed.
• Provide excellent customer service, responding to inquiries and resolving issues in a timely manner.
• Adapt to changing work environments, transitioning from an office setting to a hybrid remote role.
• Collaborate with team members and other departments as needed to ensure smooth operations and excellent customer service.
• Candidate must have a minimum of 3 years of experience in a similar role.
• Proficiency in handling Pharmacy Claims is required.
• Demonstrated expertise in Medical Collections is essential.
• Knowledge of Medical Billing procedures is necessary.
• Experience in Infusion processes is desirable.
• Ability to handle Medical Denials effectively is crucial.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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