Medical & Dental Servicing Section (MDSS) Technician

at  DES Deca

ABOUT US

DE&S Deca is a specialist part of Defence Equipment & Support (DE&S) dedicated to maintenance, repair, overhaul, upgrade, procurement and managed services provision across Defence electronics, components and general equipment support. We have a rich heritage as the MOD’s in house repair, offering innovative solutions to guarantee best value for Defence.
We equip our armed forces with the edge to protect our nation.
Our mission sets out our purpose in a compelling single statement. We make sure every service person in our Armed Forces is fully equipped, supported and protected, so they can defend our freedoms, liberties and way of life. Providing the right capabilities, both today and tomorrow, to maintain the UK’s safety is at the heart of our mission.

JOB DESCRIPTION

Responsibilities of the role include but are not restricted to:

• Respond to breakdowns and emergency callouts as soon as reasonably practical, considering priorities and customer target dates.
• Monitor MDSS performance against customer contractual targets.
• To ensure that all Medical and Dental equipment under the responsibility of DE&S Deca is maintained to the correct standard in accordance with JSP (Joint Service Publication) 473.
• Maintaining and raising all the necessary maintenance and performance records as required in accordance with MoD publications. These consist of both manual and computer records for all work carried out on Medical & Dental equipment, including spares & defect reporting.
• Co-ordinate the provision of spares with MDSS customer and equipment OEMs (Original Equipment Manufacturer).
• Ensure MDSS monthly data is completed, and Work in Progress is minimised.
• To ensure compliance with all relevant DE&S Deca policies, health, safety, and environmental legislation.
• Be responsible for the investigation, completion and maintenance of all associated assessments, inspections, and checks.
• To promptly report serious problems and issues that will prevent any maintenance from being completed at the required time to the MDSS Production Manager.
• Create and maintain a positive culture by raising the profile of DE&S Deca (Med & Dent) to other DE&S Deca employees, customers, and contractors.
• Feeding of information back into the Medical & Dental Management Information System.
• You will be required to make on the spot engineering decisions on equipment, including withdrawal from use where patient or user safety is concerned.
• Scrutiny of relevant safety bulletins and hazard warnings.
• Safety is a primary consideration and work of high integrity is paramount.
• Most work is carried out at the customer’s site, so you will be required to hold a full UK driving licence and always maintain a high level of driving competence when driving a DE&S Deca vehicle.

TECHNICAL SKILLS

We’ll assess you against these technical skills during the selection process:

• Application of Analytical Techniques
• Technical Decision Making

Benefits

Alongside your salary of £29,300, DE&S Deca contributes £7,911 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• 25 days’ annual leave +1 day a year up to a maximum of 30 days, 8 bank holidays and a day off for the King’s birthday
• Market-leading average employer pension contribution of 27%
• Annual performance-based bonus and recognition awards
• Access to specialist training and funded qualifications
• Support for progression
• Huge range of discounts
• Volunteering days
• Enhanced parental leave schemes

Improving innovation and enriching our culture, diversity of thought is vital to our success. So whether you’re looking for a new opportunity, a next step, or a helping hand as you return from a career break, bring your experiences and help deliver for the defence of tomorrow. Here you’ll find a supportive, family-friendly organisation to be a part of - and if you need any assistance with your application, just let us know.
Things you need to know

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

THE ROLE

As a Medical & Dental Servicing Section Technician (MDSS), you will inspect, install, service and repair all types of medical, dental, and veterinary equipment for air, land and maritime whilst working predominantly at customer’s sites.
This position is advertised at 37 hours per week. Monday – Thursday 8:00 – 16:30, Friday 8:00 – 13:00.
We offer 25+ days’ holiday, enhanced parental leave schemes, shopping discounts, and an exceptional employer pension contribution of around 27%, to help make work work for you.
This role requires you to have lived in the UK for the last 5 years and obtain Security Check (SC) security clearance. Clearance must be obtained without any caveats that prevent you from carrying out the role you’ve been recruited for. If it isn’t obtained or is obtained but with caveats that prevent you from carrying out the role, any conditional offer made to you will be withdrawn. Obtaining SC security clearance can be a lengthy process, and we reserve the right to withdraw any conditional offer made if the necessary security clearance isn’t obtained within 12 months.

Responsibilities of the role include but are not restricted to:

• Respond to breakdowns and emergency callouts as soon as reasonably practical, considering priorities and customer target dates.
• Monitor MDSS performance against customer contractual targets.
• To ensure that all Medical and Dental equipment under the responsibility of DE&S Deca is maintained to the correct standard in accordance with JSP (Joint Service Publication) 473.
• Maintaining and raising all the necessary maintenance and performance records as required in accordance with MoD publications. These consist of both manual and computer records for all work carried out on Medical & Dental equipment, including spares & defect reporting.
• Co-ordinate the provision of spares with MDSS customer and equipment OEMs (Original Equipment Manufacturer).
• Ensure MDSS monthly data is completed, and Work in Progress is minimised.
• To ensure compliance with all relevant DE&S Deca policies, health, safety, and environmental legislation.
• Be responsible for the investigation, completion and maintenance of all associated assessments, inspections, and checks.
• To promptly report serious problems and issues that will prevent any maintenance from being completed at the required time to the MDSS Production Manager.
• Create and maintain a positive culture by raising the profile of DE&S Deca (Med & Dent) to other DE&S Deca employees, customers, and contractors.
• Feeding of information back into the Medical & Dental Management Information System.
• You will be required to make on the spot engineering decisions on equipment, including withdrawal from use where patient or user safety is concerned.
• Scrutiny of relevant safety bulletins and hazard warnings.
• Safety is a primary consideration and work of high integrity is paramount.
• Most work is carried out at the customer’s site, so you will be required to hold a full UK driving licence and always maintain a high level of driving competence when driving a DE&S Deca vehicle