Medical Management Program Coordinator

at  CBI Health

MEDICAL MANAGEMENT PROGRAM COORDINATOR – CALGARY, AB

CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and continuous learning opportunities to help advance your career, we are building a culture of inspiration, recognition and celebration for the meaningful work our team does every day, all across the country. Join the new CBI Health and find where your better begins.

ABOUT US

For millions of Canadians, CBI Health is where better begins. We are Canada’s leading community healthcare provider, reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals. With 250+ locations and supporting more than 800 communities, people are at the heart of what we do. Every day, all across the country, our 13,000 staff work together to make a meaningful difference in our clients’ lives and help shape healthcare for the better. Learn more at cbihealth.ca.
CBI Health is proud to be recognized by Deloitte as one of Canada’s Best Managed Companies for the 15th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.
CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.
We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.

• Promote and facilitate communication to assist in the rehabilitation process
• Maintain a strong clinical practice with excellent patient outcomes
• Remain an active participant in the referral process, including participating in bi-weekly meetings with key stakeholders and facilitating referrals and intakes for new clients.
• Ensure all services delivered align with best practice and safety protocols.
• Act as the main point of contact for all clients in the MMP program, managing any escalations and regular safety check-ins.
• Develop and nurture relationships with stakeholders and organizations that refer patients to CBI Health
• Provide clinic input into the service delivery model and developmental opportunities
• Ensure that the service delivered aligns with key performance indicators (KPIs)
• Align local objectives with corporate and functional goals, identifying business metrics to meet and exceed CBI Health’s vision and values
• Organize resources to solve problems and make tough decisions, both independently and as part of a team