Medical Office Administrator

at  Revival Health and Wellness Clinic

Medical Office Administrator:
Who Are We:
Welcome to Revival Health and Wellness Clinic, where we empower individuals to achieve optimal health and well-being through a holistic approach to healthcare. Our dedicated team offers physiotherapy, chiropractic care, massage therapy, and custom orthotics, focusing on compassionate, personalized care. We use evidence-based techniques to aid in injury recovery, chronic pain management, and enhanced mobility. Join us in our mission to enhance quality of life and support our patients in achieving long-term health and vitality. We have an exciting opportunity for you to join, strategically located in a prime area with incredible growth potential!

Key Job Responsibilities:

• Administrative and Reception Duties: Manage client appointments and calls, handle billing and payments, prepare client charts, assist with documentation, and provide front desk support during coverage gaps.
• Client Interaction and Communication: Deliver excellent customer service, engage in regular communication with patients, clinicians, and administrative staff, and update patient progress and treatment outcomes.
• Clinic Maintenance and Cleaning: Ensure the clinic is clean and sanitized, regularly cleaning all areas including treatment rooms, waiting areas, and common spaces to maintain a hygienic and welcoming environment.
• Room and Equipment Preparation: Set up and prepare physiotherapy rooms and equipment for daily use, ensuring readiness for patient sessions, including proper sanitization after each treatment.
• Physiotherapy Support and Coordination: Assist with the seamless integration of physiotherapy services by helping to implement treatment plans, coordinating patient schedules, and ensuring necessary equipment and resources are available for each session. Provide support with patient preparation and follow-up to ensure effective treatment outcomes.
• Patient Follow-up and Engagement: Conduct follow-up calls, confirmation calls, and reactivation efforts, and promote clinic services and products to encourage patient engagement and return visits.
• Documentation and Record-Keeping: Utilize SOAP notes to document client progress, assist physiotherapists with record-keeping, and ensure accurate and up-to-date client records.
• Customer Experience Enhancement: Create a positive patient experience by conducting satisfaction surveys, assisting with cross-referrals, and obtaining Google Reviews to enhance clinic reputation.
• Clinic Tidiness and Supply Management: Keep the clinic tidy and organized, regularly disinfect high-touch surfaces, properly dispose of waste, and monitor and replenish cleaning supplies to maintain consistent cleaning standards.

Why Work With Us:

• Competitive Wages & Benefits: We offer a compensation package that reflects our team’s skills and provides comprehensive support.
• Mentorship & Career Growth: We foster talent through personalized mentorship and growth opportunities, cultivating future industry leaders.
• Collaboration & Admin Support: Enjoy a collaborative work environment with administrative support to ensure your success.
• Innovative Work Environment: Work with cutting-edge technology and tools that streamline your practice and enhance patient care.

Join Revival Health and Wellness Clinic to contribute to a positive and growth-oriented team in a vibrant work atmosphere.

Who Can Apply

• New Graduates: Launch your career with mentorship opportunities and an education fund.
• New to Barrie: Relocated? We’ll help you adjust to our dynamic city and clinic.

Job Types: Full-time, Part-time
Pay: $18.00 per hour
Expected hours: 20 – 30 per week

Benefits:

• On-site parking

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• Secondary School (preferred)

Work Location: In perso

• Administrative and Reception Duties: Manage client appointments and calls, handle billing and payments, prepare client charts, assist with documentation, and provide front desk support during coverage gaps.
• Client Interaction and Communication: Deliver excellent customer service, engage in regular communication with patients, clinicians, and administrative staff, and update patient progress and treatment outcomes.
• Clinic Maintenance and Cleaning: Ensure the clinic is clean and sanitized, regularly cleaning all areas including treatment rooms, waiting areas, and common spaces to maintain a hygienic and welcoming environment.
• Room and Equipment Preparation: Set up and prepare physiotherapy rooms and equipment for daily use, ensuring readiness for patient sessions, including proper sanitization after each treatment.
• Physiotherapy Support and Coordination: Assist with the seamless integration of physiotherapy services by helping to implement treatment plans, coordinating patient schedules, and ensuring necessary equipment and resources are available for each session. Provide support with patient preparation and follow-up to ensure effective treatment outcomes.
• Patient Follow-up and Engagement: Conduct follow-up calls, confirmation calls, and reactivation efforts, and promote clinic services and products to encourage patient engagement and return visits.
• Documentation and Record-Keeping: Utilize SOAP notes to document client progress, assist physiotherapists with record-keeping, and ensure accurate and up-to-date client records.
• Customer Experience Enhancement: Create a positive patient experience by conducting satisfaction surveys, assisting with cross-referrals, and obtaining Google Reviews to enhance clinic reputation.
• Clinic Tidiness and Supply Management: Keep the clinic tidy and organized, regularly disinfect high-touch surfaces, properly dispose of waste, and monitor and replenish cleaning supplies to maintain consistent cleaning standards