Medical Office Assistant (Bilingual)

at  Yukon Government

THIS POSTING

This posting will be used to fill 1 permanent position working 75 hours bi-weekly. The competition is open to both anglophone and bilingual (French) candidates and will establish a 12-month eligibility list which may be used to fill similar positions. Please note that preference will be given to Bilingual (French) candidates for any Bilingual (French) positions that may come up in any of the clinics within the Integrated Health Services branch.
This job is based in the thriving and diverse city of Whitehorse in the beautiful Yukon.

WHO WE ARE.

Reporting to the various Clinic Managers of the Integrated Health Service’s Branch, this position provides program, administrative and reception services to ensure effective and efficient support to services, activities, staff, and clients of the Yukon Midwifery Clinic (YMC), Centre de santé Constellation Health Centre (CSCHC), Chronic Conditions Support Program (CCSP), and Whitehorse Walk-In Clinic (WWIC), including both medical office reception and assistant services. The primary responsibility is providing support to the clinic health professionals and the clinic clients/patients, while maintaining the legal and ethical boundaries of client confidentiality

WHO WE ARE LOOKING FOR.

To be successful in this role, the ideal candidate will have experience providing support to clinic health professionals and clients/patients, while contributing to an environment that is inclusive, non-discriminatory, and physically, psychologically, and culturally safe.

Note for Bilingual candidates: English is the administrative language of work in the Government of Yukon therefore your resume must be submitted in English.

• For more information on this job, please contact Melissa Laluk, Manager, Bilingual Health Center, at Melissa.Laluk@yukon.ca
• For more information about the recruitment process, please contact Marg Webb, HR Consultant at margaret.webb@yukon.ca

IMPORTANT APPLICATION AND JOB REQUIREMENTS

Essential qualifications

Please submit your resume clearly demonstrating how you meet the qualifications below. Selections for further consideration will be based solely on the information you provide in your resume.

• Experience providing customer service to a diverse clientele in a health and/or wellness environment.
• Experience in managing multiple tasks/demands.
• Experience in transcription/data entry, clinical information is preferred but not required.
• Experience working in a medical office is an asset.
• Formal educational as an administrative medical assistant is an asset.
• Experience using electronic health record systems such as Plexia, Panorama and/or Meditech including searching and adding patient records is an asset.

It may be helpful for you to review “Prepare your resume and cover letter”.
Desired knowledge, skills, and suitability

If selected for an interview, candidates should have, and may be assessed on, the following:

• Ability to operate within a transdisciplinary team including healthcare professionals within a healthcare setting.
• Oral and written communication skills
• Organizational skills
• Critical thinking, relationship building and conflict management skills.
• Experience working with a diverse population.
• Knowledge of Yukon Government’s Putting People First report is an asset.
• In addition to the above, candidates will be assessed on their French and English language proficiency. (Bilingual candidates only)

It may be helpful for you to review “The job interview process”.

JOB REQUIREMENTS

This job requires you to perform, and/or be exposed to, the following:

• May be required to participate in an afterhours schedule to support clinic services outside of regular business hours.
• The successful candidate will be required to use a fleet vehicle to pick up supplies or make deliveries on behalf of the clinic or branch
• This position lives and works in Whitehorse and is required to rotate between clinics

Please refer the Job description for details