Medical Office Assistant

at  Capital Rheumatology

OVERVIEW

We are seeking a dedicated and organized Medical Office Assistant to join our rheumatology specialty clinic.

QUALIFICATIONS

• Previous experience preferred. Either as a medical receptionist/medical office assistant, hospital administrator, dental office assistant or having a medical office diploma
• Proficiency in electronic medical records systems preferred; experience with Accuro would be ideal but not required.
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
• Strong communication skills, both verbal and written, to interact professionally with patients
• Attention to detail to ensure accuracy in patient records and documentation.
• Ability to work collaboratively as part of a team while also being self-motivated.
• Bilingual in French and English is preferred but not required

• Greet patients warmly and assist them with check-in and check-out processes.
• Manage front desk operations, including answering phones, scheduling appointments, and handling patient inquiries.
• Maintain accurate patient records using electronic medical records (EMR) Accuro
• Collect and verify patient information, including demographics and insurance details
• Assist healthcare providers with administrative tasks as needed, ensuring efficient workflow within the office.
• Process incoming faxes, referrals and other correspondence in a timely manner.
• Maintain confidentiality of patient information.