Medical Office Assistant - Dermatology Clinic

at  WELL Health Technologies Corp

ABOUT US:

We are a vibrant dermatology clinic with 4 physicians, located in a modern and lively building on Lonsdale. You will be working to support our dermatologists in delivering excellent patient care. Our team-based environment values motivated self-starters who can provide exceptional customer service to our patients.
Join us in our dynamic and collaborative environment, and contribute to the well-being of our valued patients. If you meet the requirements and share our dedication to providing top-notch care, we’d love to hear from you!

REQUIREMENTS:

• High school diploma or the equivalent
• Experience as an MOA or a MOA program certification is preferred
• Work experience in a medical specialists’ office is an asset
• Exceptional customer service skills
• Strong verbal and written English communication skills
• Attention to detail and the ability to plan, organize, and prioritize work
• Ability to work independently as well as with a team
• Ability to analyze, problem-solve, and investigate problems
• Open, positive, and accountable
• Ability to work full time hours 5 days per week (Monday-Friday)
• Experience with an EMR system (Accuro) is an asset
  Job Types: Full-time, Permanent
  Pay: $20.00-$23.00 per hour
  Expected hours: 40 per week

Benefits:

• Extended health care
• On-site parking
• Paid time off
• Wellness program

Schedule:

• 8 hour shift

Ability to commute/relocate:

• North Vancouver, BC V7L 0E5: reliably commute or plan to relocate before starting work (required)

Experience:

• Front desk: 1 year (required)

Language:

• English (required)

Work Location: In perso

• Administrative duties - answer a high volume of phone calls and emails, greet patients in a helpful, respectful, and efficient manner, schedule appointments, manage referrals and results, and handle private payments.
• Lab duties - prepare laboratory specimens (biopsies) for send out, dispose of contaminated supplies, sterilize medical instruments (autoclave), run UVB machine.
• Patient care duties – Coordinate patient care through the clinic, check in, prep, and escort patients to exam rooms, prepare exam rooms, answer questions, provide post-appointment advice, monitor the waiting room and manage the flow.
• General duties – Keep patient information confidential and secure at all times. Perform all other related clinical, administrative tasks or special tasks as required by clinic management.