Medical Office Assistant, Foundry Prince George

at  YMCA BC

Date Posted: January 29th, 2025
Position Title: Medical Office Assistant, Foundry Prince George
Location: Foundry Prince George (1148 7 Ave, Prince George, BC V8J 2K1)
Terms: Casual/on-call
Start Date: As soon as possible
Schedule: Monday to Friday, 11:00 am to 5:00 pm (Anticipated change in 2025 to to 10:00 am - 6:00 pm weekdays and Saturdays 12:00 pm – 6:00 pm)
Hours: 7-30 hours per week
Salary: $21 - $23 per hour
Reports To: Manager and Assistant Manager, Foundry Prince George

QUALIFICATIONS/EXPERIENCE:

• Completion of a recognized medical office assistant course plus 1 year recent, related experience, or an equivalent combination of education, training, and experience
• Additional coursework relevant to Foundry priorities an asset
• Experience working with marginalized populations and/or young people
• Physical ability to complete relevant tasks
• Satisfactory criminal record check and clear vulnerable sector search
• Three satisfactory professional references
• Proven skills to work in a Windows environment with Microsoft Office suite (mainly Outlook, Word, Excel, Teams), and clinical databases (including experience with EMR).
• Ability to maintain confidentiality and to communicate effectively both verbally and in writing.
• Ability to work under pressure, to multi-task, to problem-solve, to take initiative, to anticipate potential problems/conflicts and take appropriate actions, to organize and prioritize workload and meet deadlines.
• Ability to adjust to short-term change quickly and calmly.
• Assist in statistical data collection and reporting back to Foundry Central
• Identification of low stock of supplies, including office and medical supplies
• Knowledge of the principles and practices of office and community clinic organization
• Youth-friendly, culturally sensitive, and non-judgemental.
• Knowledge of medical terminology.
• Ability to work independently and in cooperation with others.
• Ability to work under pressure, to multi-task, to problem-solve, to take initiative, to anticipate potential problems/conflicts and take appropriate actions, to organize and prioritize workload and meet deadlines.
• Ability to adjust to short-term change quickly and calmly.
• Assist in statistical data collection and reporting back to Foundry Central
• Identification of low stock of supplies, including office and medical supplies
• Knowledge of the principles and practices of office and community clinic organization
• Youth-friendly, culturally sensitive, and non-judgemental.
• Knowledge of medical terminology.
• Ability to work independently and in cooperation with others.
• Physical ability to carry out the duties of the position.

• Participate as a key member of Foundry’s integrated and multi-disciplinary team
• Perform reception duties, process intakes and referrals, answer routine inquiries, and book appointments
• Function as an MOA for Foundry primary care programming
• Screen and prioritize incoming correspondence via email, facsimile, mail and phone
• Maintain appointment calendars and schedule information for designated staff
• Process a variety of reports, forms, and correspondences
• Maintain client charts (in MOIS and Toolbox) and, along with Foundry Manager, monitor issues and compliance to protocols/ expectations for use
• Deal with public in a tactful and courteous manner.
• Maintain effective working relationships with employees, clients/patients, other service providers, and the general public.
• Comfortable and creative with IT, and able to operate related equipment (computer, multi-line telephone, scanner, photocopier, facsimile)
• Proven skills to work in a Windows environment with Microsoft Office suite (mainly Outlook, Word, Excel, Teams), and clinical databases (including experience with EMR).
• Maintain confidentiality and communicate effectively both verbally and in writing
• Other duties, as required